Global Technical Specialist

Shanghai - China

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the job:

Remote trouble shooting identification and analysis of the problem.* Acts as a technical planner for trouble-shooting tasks in coordination with the Global Marine Coordinator to finetune tasks in terms of needed skills tools additional parts timing of work. Identification of FSE skills tools spare parts & equipment needed on board. Creation of service requests.* Ability to handle all major products and applications at least within one BU.* Quality check of reports and documentation of all performed service tasks.* Works in a global planning and case handling tool (Microsoft CRM) for all possible tasks.* Hand over to Global Marine Coordinator.* Training of local FSE. Acts as a regional knowledge and skill transfer from Central BU technical specialists and cascades this out to local SC upon need* Support of claim handling.

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.

Required Experience: