General Assistant (TSH143)
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Job Location:
Orkney Islands - UK
Hourly Salary:
GBP 12 - 13
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
Full-time position
Tasks
- To ensure that each guest has a comfortable and enjoyable stay and that their needs are met in the best possible way going above and beyond what is expected of us. Finally to present an excellent image of our hotel at an extremely high level of Guest Services. Also ensure that our properties are maintained and presented to the highest standard possible- guests entering a property should always feel like they are the first one to have ever stayed at the property.
- To Ensure the security of the building and guests
- To actively detect guests needs and resolve them
- To ensure smooth check-ins and check-outs and maintain updated records of bookings and payments in our Property Management System
- To deal with special requests from guests
- To report any issue detected
- To ensure supplies are available as necessary
- To ensure all rooms are clean tidy and fully furnished to accommodate guests need.
- To provide basic housekeeping duties including replacing linens changing and arranging the towels emptying trash restocking toilet supplies vacuuming dusting and rearranging the room after guests check out.
- To clean rooms and public areas including vacuuming dusting picking up larger objects off the floor cleaning glass and windows spot cleaning partition doors and walls sweeping and mopping tie floors and cleaning toilets.
- To ensure gardens look fully tidy and clean at all times. To ensure paved areas/slabs to be weed-free at all times.
- To look at all of the linens and treat any stains that is found.
- To place all laundry in the washer and add the cleaning agents as directed
- To take out the clothes and linens after washing and dry and iron them following the manufacturers recommendations.
- To ensure all cleaning supplies are in stock and indicate any shortages to the general manager.
- To inspect laundry equipment visually and report any maintenance issues to the building management.
Requirements
Required Skills and Qualifications:
Efficiency
Honesty/integrity
Attention to detail
Proactivity
Enthusiasm
High standards
Flexibility
Recruitment Checks
- ID Card
- Proof of Address
Key Skills
- Restaurant Experience
- Hospitality Experience
- Assistant Manager Experience
- Management Experience
- Accounting
- Conflict Management
- Computer Literacy
- Hotel Management
- Leadership Experience
- P&L Management
- Supervising Experience
- Restaurant Management
