IBM Watson Developer

Job Title: IBM Watson Developer

Location: Hartford CT (Onsite )

Duration: Long-term

Contract Type-#W2

Interview: 2 rounds (face-to-face)

Position Summary

In this role you will architect implement and optimize rich conversational flows using IBMs Conversational AI stack while integrating enterprise data sources to deliver context-aware trustworthy responses. Youll collaborate with product UI/UX and backend teams to define requirements influence features and ensure scalable user-centric solutions.

Key Responsibilities

• Ability to design and develop AI conversations with responses coming from outside APIs via cloud function or integration with other systems.
• Applying clean coding skills and best practices.
• Collaborating with user interface designers and backend application integration teams to understand the mechanisms through which the conversational AI solution will be used and what is needed to fulfil intents.
• Collaborating with teams and other developers to design develop test deploy and maintain a chatbot.
• Troubleshoot bots debug and deploy chatbots on various channels (voice/chat).
• Leveraging AI NLP Technologies and cognitive machine learning to develop chatbot applications.
• Integrate chatbot solutions with multiple platforms.
• Enhancing user effectiveness of the conversational agents with the help of advanced technologies.
• Continuously develop knowledge of emerging technologies and analytics techniques and support the pursuit of business development opportunities.
• Tuning and enhancing Speech to Text models.

Required Qualifications

• 8 years software delivery experience
• 3 years of Chatbot development experience with IBM WatsonX Orchestrate or any other similar chatbot conversational AI tool (i.e Google Dialogflow CX LivePerson Amazon Lex )
• 3 years training and improving intent recognition by curating the appropriate training data sets
• 3 years applying Conversational AI best practices (e.g. NLP and training data best practices)
• 1 years of experience in CICD Git unit-testing and source code management
• 1 years of knowledge of cloud development and deployment principles
• 1 years of Backend (server-side) development experience in Java or Python
• 1 years of multi-language experience in JavaScript/Typescript
• 1 years of working in an Agile environment with knowledge in DevOps approaches end-to-end software development processes and business requirements

Preferred Qualifications:

• Prior work with IBM Watson Speech-to-Text Watson Discovery or similar voice processing and information retrieval technologies.
• Familiarity with SSML (Speech Synthesis Markup Language) tagging for TTS refinement
• Experience integrating unstructured data sources (e.g. document searching using semantic embeddings) with conversational agents

Education:

• Bachelors degree in Computer Science Engineering or related field or equivalent experience required.