Sr. Manager, Marketing Academy Operations and Communications

Department Overview

The Marketing Academy is Pfizers premier capability-building ecosystem designed to incubate talent and drive marketing excellence globally. It serves as a strategic growth enginecombining advanced marketing fundamentals applied learning and collaborative experiences to accelerate performance. Through curated programs peer-to-peer engagement strategic partnerships on marketing excellence and continuous skill development the Marketing Academy empowers marketers to thrive in a dynamic ever-evolving commercial landscape and deliver patient impact.

Role Summary

The Marketing Academy Operations and Communications Sr. Manager is a key member of the Marketing Academy team responsible for ensuring seamless execution of all academy events and communications. This role combines operational excellence with strategic communication skills to deliver a best-in-class experience for participants and stakeholders.

This position requires a strategic thinker with exceptional organizational skills strong matrix leadership and the ability to influence diverse teams and geographies. The ideal candidate combines operational mastery with creative communication expertise to elevate the Marketing Academys impact globally.

Role Responsibilities

Operations & Logistics

• Manage end-to-end operational execution and logistics management for global Marketing Academy events including venue coordination technology setup attendee experience and onsite support.

• Act as the pilot in command for the Marketing Academy operations providing direction and oversight to the Marketing Academy Coordinator and Administrative Partner.

• Oversee the semester calendar of US Global and International Marketing Academy events ensuring all activities are thoughtfully communicated scheduled and aligned with learning objectives.

• Serve as the primary point of contact for troubleshooting and problem-solving during events.

• Coordinate across the Marketing Academy team and external partners (digital facilities vendors) to ensure smooth execution of events including webinars skills-lab sessions communities of practice and other Marketer focused learning sessions sponsored by the Marketing Academy.

• Monitor macro and micro project timelines budgets and deliverables to keep all events on track and identify potential risks early.

• Apply strategic thinking and analytical rigor to optimize operational processes identify efficiencies and implement best practices for Marketing Academy programs.

• Oversee the event closeout process and ensure successful reporting of post event activities such as materials to the learning hub attendee and polling reports.

Communications Management

• Lead the development of the monthly Marketing Academy newsletter including design layout and copywriting.

• Act as the pilot in command for the Marketing Academy communications providing direction and oversight to the Marketing Academy Coordinator and Administrative Partner.

• Oversee all pre-event and post-event communications including prework invitations reminders follow-ups and recap materials.

• Maintain Marketing Academy consistent branding and tone across all communication channels.

• Leverage AI and new tech to enhance branding and communication strategies for Marketing Academy training session invitations newsletters post event session recaps SOPs ways of working across key stakeholder groups.

Team Leadership & Strategic Alignment

• Foster collaboration and clear communication among team members and key logistics partners.

• Ensure alignment between operational plans and strategic goals of the Marketing Academy.

• Drive strategies that align process optimization SOP governance and tools with enterprise objectives.

• Ensure SOPs and processes reduce administrative burden while enabling efficiencies and effectiveness across the department.

• Develop standardize and continuously optimize Marketing Academy processes.

Cross-Functional Support

• Provide backup support to Excellence and Strategic Partnership Leads to assist in project management and cross-functional alignment for content development when needed.

• Support other special Marketing Academy projects as needed.

Qualifications

• BA or BS required.
• 6 years of marketing communications PR project management or marketing agency experience.
• Strong strategic thinking and program management skills with the ability to manage multiple priorities and stakeholders.
• Demonstrated ability to facilitate cross-functional and cross-business projects and initiatives identifying risks and removing roadblocks to enable the teams to achieve successful delivery.
• Excellent written and verbal communication skills and relationship-building skills across functions and levels.
• Track record of strong networking and working collaboratively across functions and geographies
• Role model for PFE Values (Courage Excellence Equity Joy)
• Proficiency in digital tools for project management and communications (e.g. Microsoft Office Teams email marketing platforms).
• Collaborative team player with leadership capabilities.
• Problem-solver who thrives under pressure.
• Creative thinker with a passion for delivering exceptional experiences.

Preferred Qualifications

• US experience strongly preferred Global desirable.
• Broad knowledge of Life Sciences/ healthcare ecosystems
• Experience with Agile project methodologies.
• Role will be responsible for multiple geographies and require flexibility working non-US hours for virtual events.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Work Location Assignment:Hybrid

Other Job Details:

• Last day to apply: December 15 2025

Relocation assistance may be available based on business needs and/or eligibility.