Reservations Executive
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
- Respond to enquiries about hotel products and services by telephone fax and email according to standard guidelines
- Maintain complete knowledge of all food & beverage services contents & preparation methods outlets and hotel services/features to promote its products and services
- Understand Revenue management strategies up-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
- Determine guest needs and quote the appropriate room and rate as per requirements
- Input booking information into the Reservation System
- Process amendments to reservations such as extensions early departures etc.
- Arrange accommodation visas and activities for leisure corporate & wholesalers guests
- Record special billing arrangements for groups and conventions
- Coordinate and communicate with all other departments to ensure a smooth operation
Qualifications :
- Diploma or Degree in Hospitality
- Minimum 1 year of experience in a similar capacity or preferably in the area of guest services
- Excellent reading writing and oral proficiency in English language
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
