Workforce Planner & Scheduler-Digital Mental Health

Job Description:

Serve Something Greater; See Something Greater; Strive for Something Greater

• Make a national impact Play a critical role in a new national mental health service across Australia

• Build something new Help establish and shape the workforce approach of a brand-new large-scale digital health service

• Work flexibly and collaboratively Join a forward-thinking virtual-first team driving innovation in connected care

St Vincents to Deliver Australias New Free Digital Mental Health Service

St Vincents is proud to partner with the Australian Government to deliver fast free and accessible digital mental health support through the new Medicare Mental Health Check-In Service launching 1 January 2026.

This national program will provide rapid access to evidence-based low-intensity CBT delivered by qualified practitioners supporting people experiencing stress distress and anxiety to get help early. The service empowers people to improve their mental wellbeing sooner reducing the need for longer-term care and enabling better outcomes for individuals and communities.

Shape the workforce behind Australias next generation of digital mental health care.

At St Vincents we believe every person deserves access to compassionate timely and connected care. As part of this national digital mental health service you will play a pivotal role in ensuring the right people are in the right place at the right time enabling safe effective and person-centred care for thousands of Australians.

This is a rare opportunity to combine operational excellence with real social impact working within a purpose-led healthcare organisation renowned for innovation research and care.

About St Vincents Virtual & Home

St Vincents Virtual & Home (SVVH) provides national leadership across virtual and home-based models of care within St Vincents Health Australia. Agile by design and human-centred at heart SVVH is building the future of connected healthcare through emerging technology new models of service delivery and system-level innovation.

About the Role

As Workforce Planner & Scheduler you will be a critical enabler of service delivery across our national digital mental health program. You will align workforce capacity with operational demand through smart forecasting compliant rostering and proactive coordination ensuring continuity of care staff wellbeing and service excellence.

You will work closely with clinical leaders operational teams and corporate services to turn complex workforce data into practical responsive workforce solutions.

This opportunity is open for Melbourne Sydney or Brisbane locations. Fixed Term role for two years from commencement date

Key Responsibilities

Workforce Planning & Forecasting

• Analyse service demand workforce capacity and operational trends to forecast staffing needs

• Develop forward workforce plans to support growth peak periods and compliance obligations

• Provide regular reports and insights on workforce utilisation risks and gaps

Roster Management

• Design maintain and optimise compliant rosters aligned to industrial agreements and budget parameters

• Manage day-to-day roster changes including leave vacancies and unplanned absences

• Coordinate onboarding of new staff into rostering systems ensuring accurate setup of shifts skill mix and allowances

• Act as the central point of contact for roster enquiries and issue resolution

Systems & Continuous Improvement

• Maintain and enhance workforce systems ensuring data integrity and effective use

• Identify opportunities to automate and streamline rostering and planning workflows

• Provide training and support to leaders and teams on best-practice rostering and compliance

• Contribute to quality improvement initiatives that strengthen workforce sustainability

About You

You are highly organised analytical and thrive in complex fast-moving environments. You balance data people and operational realities and you enjoy solving problems that directly impact peoples access to care.

You will bring:

• 3 years experience in workforce planning or rostering within large complex operations

• Experience working across distributed and multidisciplinary teams

• Strong understanding of awards and industrial instruments

• Excellent stakeholder management negotiation and communication skills

• High-level digital capability including MS Office and rostering/HR systems

• Relevant tertiary qualifications in health human resources or business (highly desirable)

Why Work for St Vincents

• Mission-led organisation grounded in compassion justice integrity and excellence

• Salary packaging benefits (up to $15900 tax free)

• Hybrid and flexible work options

• Supportive collaborative and purpose-driven culture

• Opportunities for professional growth and development

Because youre like us you believe in our vision that every person whoever and wherever they are is served with excellent and compassionate care by a better and fairer health and aged care system. Better for our people and better for the communities we serve.

Pre-Employment Checks

Your employment is conditional upon the completion of all role-required pre-employment checks including relevant immunisations.

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. This affirmative action allows a specific position within St Vincents to be available exclusively to Aboriginal and Torres Strait Islander individuals.

Want to know more

To find out more about this opportunity or to have a confidential discussion about the role please contact:

Tara Laursen- Implementation Lead - National Digital Mental Health at

Apply now and be part of something greater

If youre ready to play a critical role in shaping the workforce behind life-changing care wed love to hear from you.

We will be assessing applications as they are received and may close the advert earlier than the listed closing date.

Closing Date:

Reconciliation Action Plan:

At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information visit https:// or get in contact at

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct