German Speaking Accommodation Specialist
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
German-Speaking Accommodation Specialist
Location: Gdańsk Poland International multicultural environment
Why this role rocks and why youll love it
Are you fluent in German and ready to put your people skills to work Were teaming up with a global leader in customer-experience outsourcing and we need someone like you: someone who cares about making a real difference thrives in a vibrant team and sees every customer interaction as a chance to shine. This is more than just another jobits a chance to join a growing supportive company where your efforts get noticed your voice matters and your growth is encouraged.
Youll be part of an energetic multilingual crew delivering top-tier support for a major international project. Expect long-term stability clear growth paths and rewards that reflect your hard work.
What youll be doing (and doing well)
- Responding to inbound inquiries via phone and email from bookings to post-booking support and complaint resolution.
- Offering customers empathetic accurate and helpful assistance that leaves them feeling heard and cared for.
- Logging every interaction with precision keeping data clean and up-to-date in our systems.
- Following internal procedures and knowing when to escalate issues appropriately.
- Helping maintain and elevate our service quality standards shaping a great customer experience every day.
Youll fit right in if you have...
- German language skills at C1 level (written spoken) youll talk to customers with confidence.
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Good English communication (B2).
- Previous experience in customer service or a similar role (preferred but were open to strong communicators).
- Great communication chops sharp problem-solving and the ability to stay calm under pressure.
- Comfort multitasking strong organisational skills and an appetite to learn new tools fast.
- Flexibility the role may include working full-time or part-time including up to 2 weekends per month.
What you get in return
- A diverse inclusive international workplace join a team where every voice counts.
- A friendly growth-oriented culture that values learning collaboration and individual development.
- Ongoing training and clearly defined career paths we want to help you thrive.
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Competitive perks:
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Monthly performance bonus
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Semi-annual retention bonus
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Product-reward credit after your first year
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Christmas bonus
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Full healthcare coverage from day one
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Subsidies for corrective glasses
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Subsidy for a Multisport Card stay active and healthy on us
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Great benefits long-term stability and a real opportunity to grow with a forward-thinking team.
Think youre the one
If youre a customer-focused communicator with German fluency and a knack for making people feel heard wed love to meet you. Apply today and get ready for a job where you do more than answer calls you deliver exceptional experiences.
Key Skills
- Critical Care
- Administrative Skills
- Time Management
- Report writing
- Microsoft Office
- Store Operations
- Building Regulations
- Telephone handling
- Communication
- Relationship Management
- Service Operations
- Store Management
- Cleaning Services
- Customer Relationship
- Safety and Security
