Area Manager

Milwaukee, WI - USA

Yearly Salary: $ 90000 - 95000

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Salute is a leading provider of cutting-edge Data Center Infrastructure Services dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions unparalleled reliability and outstanding customer service. As we continue to grow we are seeking a dynamic and experienced Area Manager to join our team and drive our relationships with hyperscale clients to new heights.

The Area Manager is responsible for overseeing the execution of all strategic account projects across the metro area. This role includes managing a team of Project Managers ensuring projects are completed on time within budget and to the highest quality standards. The Area Manager will serve as the secondary escalation point to the client helping to grow the client relationship solve complex issues and ensure client satisfaction. The Area Manager will also be responsible for financial tracking and building processes to improve operational efficiencies. Travel to all metro sites is required.

This job is located in Mt. Pleasant WI.

Responsibilities:

Leadership & Team Management:
1. Oversee a team of Project Managers providing guidance support and mentorship
2. Foster a collaborative results-driven team environment with an emphasis on professional growth and high-performance standards
3. Conduct regular performance reviews and implement improvement plans as necessary
Client & Stakeholder Relations:
1. Act as the secondary escalation point for clients ensuring quick resolution of issues and effective communication
2. Build and maintain strong relationships with clients to ensure satisfaction and promote business growth
3. Work with clients to understand their needs provide regular updates and identify opportunities for service improvements or additional services
Project & Operational Oversight:
1. Ensure all projects are managed effectively meeting client specifications timelines and budget requirements
2. Monitor progress of active projects ensuring that Project Managers are adhering to schedules budgets and quality standards
3. Support Project Managers in problem-solving and solutioning when challenges arise ensuring minimal impact on project delivery
Financial Tracking & Budget Oversight:
1. Oversee the financial tracking of all projects ensuring that budgets are maintained and any variances are addressed promptly
Policy Enforcement & QAQC:
1. Ensure 100% adherence to company policies industry regulations and client-specific requirements
2. Regularly review and audit project performance for quality assurance and continuous improvement (QAQC).
3. Provide guidance and support to Project Managers in enforcing policies and maintaining standards across all projects
Efficiency & Process Improvement:
1. Identify opportunities for process improvement and efficiency enhancements both within the team and in the broader operational workflows
2. Develop and implement solutions that improve project delivery times reduce costs and enhance overall service quality
3. Regularly communicate with the team to ensure alignment on new processes improvements and expectations
Training & Development:
1. Support onboarding ongoing training and development of Project Managers to ensure they have the necessary tools and skills to succeed
2. Conduct training on safety standards policies client expectations and operational best practices
3. Ensure the team stays up to date on safety protocols and company initiatives
Travel Requirements:
1. Travel to Region sites as needed which may total approximately 10 weeks per year

Professional Experience / Qualifications:

Leadership Experience: Proven experience in managing a team of Project Managers or similar roles with a focus on achieving improved results customer satisfaction and project profitability
Client Relationship Management:Strong interpersonal and communication skills with the ability to build and nurture client relationships. Experience in working directly with clients to resolve issues and identify opportunities for growth
Project Management Expertise:In-depth knowledge of project management processes financial tracking and risk mitigation
Problem-Solving & Solutioning:Strong ability to quickly identify problems and develop effective solutions in a fast-paced environment
Financial Oversight:Experience in tracking budgets managing project financials and overseeing cost control measures
Process Improvement & Efficiency Building:Proven track record of driving operational improvements and implementing processes that lead to increased efficiency and effectiveness
Technical Skills:Proficient in project management software and tools with the ability to communicate technical requirements effectively to internal teams and clients

Physical Requirements:

Ability to lift and carry heavy equipment up to 40lbs.
Ability to climb ladders and multiple flights of stairs to access elevated equipment
Ability to stand for long periods of time in various work environments
Ability to bend stoop kneel and reach for equipment related tasks
Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
Good hand-eye coordination and dexterity for working with small components and connectors
Clear vision with or without correction to perform tasks requiring attention to detail and precision while wearing safety glasses
Ability to differentiate between color-coded warning signs labels and cables
Ability to work in environments with a wide variety temperature inside a facility
Ability to work outdoors in various weather conditions including extreme temperatures rain or snow
Capability to work in environments with elevated noise levels while wearing hearing protection
Possession of a valid drivers license for work-related travel as required

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer committed to celebrating diversity creating an inclusive environment for all employees and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process perform essential job functions or receive other benefits and privileges of employment please contact our Human Resources department atfor more information.

Monday Friday 7:00am-4:00pm weekend holidays and overtime as needed. Some travel may be required

Required Experience:

Manager

This job is located in Mt. Pleasant WI.

Responsibilities:

Leadership & Team Management:
1. Oversee a team of Project Managers providing guidance support and mentorship
2. Foster a collaborative results-driven team environment with an emphasis on professional growth and high-performance standards
3. Conduct regular performance reviews and implement improvement plans as necessary
Client & Stakeholder Relations:
1. Act as the secondary escalation point for clients ensuring quick resolution of issues and effective communication
2. Build and maintain strong relationships with clients to ensure satisfaction and promote business growth
3. Work with clients to understand their needs provide regular updates and identify opportunities for service improvements or additional services
Project & Operational Oversight:
1. Ensure all projects are managed effectively meeting client specifications timelines and budget requirements
2. Monitor progress of active projects ensuring that Project Managers are adhering to schedules budgets and quality standards
3. Support Project Managers in problem-solving and solutioning when challenges arise ensuring minimal impact on project delivery
Financial Tracking & Budget Oversight:
1. Oversee the financial tracking of all projects ensuring that budgets are maintained and any variances are addressed promptly
Policy Enforcement & QAQC:
1. Ensure 100% adherence to company policies industry regulations and client-specific requirements
2. Regularly review and audit project performance for quality assurance and continuous improvement (QAQC).
3. Provide guidance and support to Project Managers in enforcing policies and maintaining standards across all projects
Efficiency & Process Improvement:
1. Identify opportunities for process improvement and efficiency enhancements both within the team and in the broader operational workflows
2. Develop and implement solutions that improve project delivery times reduce costs and enhance overall service quality
3. Regularly communicate with the team to ensure alignment on new processes improvements and expectations
Training & Development:
1. Support onboarding ongoing training and development of Project Managers to ensure they have the necessary tools and skills to succeed
2. Conduct training on safety standards policies client expectations and operational best practices
3. Ensure the team stays up to date on safety protocols and company initiatives
Travel Requirements:
1. Travel to Region sites as needed which may total approximately 10 weeks per year

Professional Experience / Qualifications:

Leadership Experience: Proven experience in managing a team of Project Managers or similar roles with a focus on achieving improved results customer satisfaction and project profitability
Client Relationship Management:Strong interpersonal and communication skills with the ability to build and nurture client relationships. Experience in working directly with clients to resolve issues and identify opportunities for growth
Project Management Expertise:In-depth knowledge of project management processes financial tracking and risk mitigation
Problem-Solving & Solutioning:Strong ability to quickly identify problems and develop effective solutions in a fast-paced environment
Financial Oversight:Experience in tracking budgets managing project financials and overseeing cost control measures
Process Improvement & Efficiency Building:Proven track record of driving operational improvements and implementing processes that lead to increased efficiency and effectiveness
Technical Skills:Proficient in project management software and tools with the ability to communicate technical requirements effectively to internal teams and clients

Physical Requirements:

Ability to lift and carry heavy equipment up to 40lbs.
Ability to climb ladders and multiple flights of stairs to access elevated equipment
Ability to stand for long periods of time in various work environments
Ability to bend stoop kneel and reach for equipment related tasks
Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
Good hand-eye coordination and dexterity for working with small components and connectors
Clear vision with or without correction to perform tasks requiring attention to detail and precision while wearing safety glasses
Ability to differentiate between color-coded warning signs labels and cables
Ability to work in environments with a wide variety temperature inside a facility
Ability to work outdoors in various weather conditions including extreme temperatures rain or snow
Capability to work in environments with elevated noise levels while wearing hearing protection
Possession of a valid drivers license for work-related travel as required