Retail Sales Executives

We are hiring a Retail Sales Executive for a premium mobile and laptop showroom who will be responsible for greeting customers understanding their requirements providing product demos and ensuring smooth sales transactions in a premium digital showroom environment. This role requires excellent communication skills strong product knowledge and the ability to deliver a high-quality customer experience while achieving sales targets.

Key Responsibilities:

1. Customer Handling & Assistance

• Welcome customers to the showroom and understand their needs.

• Provide accurate information on mobiles laptops tablets smartwatches and accessories.

• Guide customers in selecting the right product based on features comparisons and budget.

• Offer personalized assistance to ensure customer satisfaction.

2. Product Demonstration & Presentation

• Give hands-on demonstrations of smartphones laptops and other gadgets.

• Explain product features specifications offers and after-sales benefits.

• Maintain up-to-date knowledge of new launches latest technology trends and competitor models.

• Ensure display products are fully functional and well-presented.

3. Sales Achievement

• Meet daily and monthly sales targets set by management.

• Practice effective upselling and cross-selling techniques.

• Convert walk-in customers into successful sales.

• Promote premium models extended warranties insurance and accessories.

4. Billing & Documentation

• Assist customers with billing and payment processing.

• Handle basic paperwork like warranty cards invoices and product registration.

• Coordinate with store management for stock availability and delivery.

5. Showroom Maintenance & Display Management

• Ensure the display area is neat clean and visually appealing.

• Organize product shelves demo units and promotional materials.

• Report any product damages or technical issues to the manager immediately.

6. Customer Follow-up

• Maintain a record of customer details for follow-up and repeat business.

• Inform customers about new arrivals offers and upcoming promotions.

• Ensure a smooth after-sales experience by coordinating with the support team.

7. Team Coordination

• Work closely with fellow sales executives cashier and store manager.

• Support team members during peak hours and events.

• Participate in daily sales briefings and training sessions.

Required Skills & Qualifications:

• Minimum 02 years of experience in retail sales (electronics preferred).

• Strong communication skills and a pleasant personality.

• Basic knowledge of smartphones laptops operating systems and accessories.

• Ability to engage customers and explain technical features in simple words.

• Good sales attitude and willingness to learn.

• Ability to work in a fast-paced showroom environment.

Preferred Candidate Profile:

• Experience from similar electronics showrooms like Apple Samsung Croma Reliance Digital or multi-brand outlets.

• Enthusiastic disciplined and target-oriented.

• Should be presentable and comfortable dealing with premium customers.