2003 Telesales Consultant
Share
Job Location:
Centurion - South Africa
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are hiring a Telesales Consultant
About Us:
We are a leading provider of vehicle tracking fleet management SaaS Big Data and telematics solutions that leverage cutting-edge data and software to deliver measurable ROI for businesses. With a presence in multiple international markets we specialize in customized tracking solutions for enterprise fleets corporate customers and small businesses. Our solutions help businesses maximize efficiency reduce operational costs and enhance security.
About the Telesales Consultant position
This position is responsible for expanding the small to medium-sized business (SMB) customer base by identifying and securing new clients in the fleet industry.
Additionally the agent will convert new leads into customers within the SMB Telesales sector. Furthermore the agent is tasked with managing the needs of a group of existing customers in relation to Ctrack services.
Telesales Consultants responsibilities:
- Promoting and selling the various company products telephonically to self-generated new customers as well as to sell and upsell these products to allocated leads and or existing customers in ensuring that the Agents allocated sales target is constantly achieved.
- Actively pursue leads provided by Management and consistently follow up on these leads.
- Understanding and explaining the various products in detail to new and current clients.
- Ensuring that clients are contacted and consulted in the event of the possible renewal of the clients contract.
- Ensuring minimum monthly targets are received.
- To receive and resolve inbound and outbound telephonic calls and queries from clients as per the Departmental Policy and Procedure for example renewal of contracts installations and billing queries.
- Providing the client with the necessary documentation to resolve the clients request.
- Liaising with other internal and external parties ensuring that the clients request or query has been resolved.
- Ensuring that the CRM system is constantly updated with regards to possible leads as well us to update client details.
- Completing all office administration efficiently.
Qualifications and Experience:
- Minimum Matric or equivalent.
- Minimum of 3 years direct Cold Calling experience
- Telephonic selling experience required.
- Proficiency in Microsoft Outlook Word Excel and PowerPoint.
- Fluent in two languages of which one must be English.
- Must be computer literate.
- Good knowledge of customer relationship management (CRM) systems and basic computer proficiency.
Competencies and Skills required:
- Good written and verbal communication skills.
- Excellent problem-solving and analysis.
- Good Sales Techniques and Negotiation Skills.
- Exceptional customer service and interpersonal skills.
- Strong attention to detail and accuracy.
- Ability to handle difficult customer situations with empathy and professionalism.
- Ability to multitask prioritize and manage time effectively.
- Self-motivated Persistent and Resilient
Closing Date: 06 December 2025 at 16:00
Required Experience:
Contract
Key Skills
- Sales Experience
- Direct Sales
- Hyperion
- Financial Services
- Financial Concepts
- Banking
- Oracle EBS
- Securities Law
- Peoplesoft
- Oracle
- Financial Management
- Workday
About Company
We are hiring a TechnicianThe main purpose of this position is to be to install, repair, and service Ctrack units and other company-approved products. Please do not apply if you are not living in the area Main Job Functions: Conducting all pre and post-inspections in line with depart ... View more
