Whatsthe job
The Student Records Compliance & ESOS Coordinator provides advanced coordination and oversight of compliance processes relating to student records across Torrens Global Education (TGE).
This role ensures data integrity legislative compliance and operational excellence in the management of student information-with a particular focus on ESOS and PRISMS administration HESA reporting and adherence to internal policy and external regulatory frameworks.
Principal accountabilities are (but not limited to):
Coordinate and oversee all ESOS compliance activities including Confirmation of Enrolment (CoE) monitoring visa status online load management and PRISMS updates.
Manage changes of student detailsCoEextensions deferrals suspensions leave of absence and withdrawals in PRISMS and Banner.
Conduct regular ESOS and HESA audits to ensure compliance with the National Code 2018 Higher Education Standards Framework and TGE internal policies.
Investigate and resolve compliance anomaliesaddressingsystemic issueswith the Senior Academic Administration Manager.
Ensuretimelyandaccurateaction of PRISMS alerts and regulatory reporting requirements.
To read more about the roleplease click here for Job Description.
This is full time permanent position.
Who you are:
To be successful in this role you will have:
Minimum 2-3yearsexperience within an administration orcompliance rolein an education environment.
Strongorganisational communication and teamwork skills with attention to detail and service quality.
Demonstrated ability to learn quickly and apply new systems tools and processes.
Experience supporting projects administration or process improvement activities.
Problem-solving mindset with a proactive approach toidentifyingand implementing improvements.
Comfortable working with data technology and digital platforms to support efficient workflows.
Committed todeliveringexcellent service and contributing to a culture of continuous improvement.
We encourage career growth and internal mobility:
As we continue toestablishourselves as a truly global university we never lose sight of our people-centric approach. Hiring internally we support professional development careeradvancementand personal aspirations to make your working life at Torrens Global Education Services (TUA/Think Education) a more rewarding talent and contributions of our employeeswevebuilt a culture that celebrates communitycollaborationand innovation where people love what they do.
Hiringprocess:
We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs please contactfor confidential support to ensurean equitable barrier free application process as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process.
Applications close: Wednesday 3rd December
Job reference: R28792
If you require a reasonable accommodation to complete our application process please contact our Human Resources Department at
Required Experience:
IC
The Jansen Newman Institute (JNI) is part of Torrens University. We offer courses in the areas of counselling, psychotherapy and community services. Visit us to learn more.