Test Administrator

Shanghai - China

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Pearson VUE () is the global leader in computer-based testing delivering exams through the worlds most comprehensive and secure network of test centres in more than 180 countries.

Pearson VUE offers a great environment to start or grow your careerwe are now hiring for a Test Centre Administrator to join our team based in Shanghai.

Working Arrangements

Working hours are not fixed and will vary
8 Hours per day 40 hours per weekSepcific working hours may be adjusted slightly as required)

Role

To perform the administration and invigilation of exams; including understanding implementing and taking ownership of all aspects of the policies and procedures of all examination processes.

Key Responsibilities

Provide a high level of customer service.
Prepare equipment and test environment per company procedures to deliver testing.
Process candidates sign-in including verification of candidate identity according to Pearson VUE and clients procedures.
Explain the test process to candidates and deal with other queries as required.
Ensure the integrity and security of tests are maintained and that they are supervised/invigilated to the required standard.
Help to ensure a clean professional quiet testing atmosphere in the centre.

Essential Experience & Qualifications

Fluent in communicating in English both verbal and written as well as Chinese.
Good face-to-face communication skills with experience in a customer facing role.
Ability to work with procedures and policy. Strong attention to detail.
Must enjoy working with people have effective time management skills Ability to work under pressure.
Be comfortable in a quiet environment.
PC literate.

Pearson 公司是全球最大的计算机化考试和测评公司业务覆盖信息技术学术政府和职业考试等领域Pearson VUE提供从考试开发数据管理到考试发送等一整套服务并通过遍及180多个国家的全球最完善和最安全的考试中心网络发送各类考试每年我们会在这些考试中心对数百万人的技能和知识进行检验Pearson VUE可以为您提供一个良好的职业发展环境现诚聘一名考管员加入我们的上海团队

Pearson VUE 公司是全球最大的教育公司 - 培生集团旗下的公司业务遍及全球并且在市场中占主导地位培生集团同时在伦敦和纽约证券交易所上市NYSE:PSO; LSE: PSON

工作安排

工作时间排班制.
每日工作8小时每周工作40小时具体上下班时间可根据公司需要微调

主要职责:

执行考试的管理和监考工作; 该职位需要理解遵守和执行考试规则和流程还应向考生提供高水平的客户服务并负有持续提升品牌形象的责任.

在考试中心提供高水平的客户服务
按照公司规定做好考试前应有的准备工作确保设备正常运行递送考试
根据Pearson VUE和客户规定流程为考生办理签到手续包括验证考生身份
向考生解释考试流程及根据需要处理其他相关查询
确保考试的完整性和安全性并按照标准要求对考生进行监督
协助确保考试中心有一个清洁专业安静的考试环境

基本经验及任职资格:

流利的中英文能力听说读写中等以上
良好的沟通能力具有客服工作经验尤佳
具有按照公司规定的政策规则和流程工作的能力工作细心认真
善于团队协作具备有效的时间管理技能抗压性强
适应安静的工作环境.
熟悉电脑操作

#LI-TW1

Required Experience:

Unclear Seniority

DescriptionPearson VUE () is the global leader in computer-based testing delivering exams through the worlds most comprehensive and secure network of test centres in more than 180 countries.Pearson VUE offers a great environment to start or grow your careerwe are now hiring for a Test Centre Adminis...

Description

Pearson VUE () is the global leader in computer-based testing delivering exams through the worlds most comprehensive and secure network of test centres in more than 180 countries.

Pearson VUE offers a great environment to start or grow your careerwe are now hiring for a Test Centre Administrator to join our team based in Shanghai.

Working Arrangements

Working hours are not fixed and will vary
8 Hours per day 40 hours per weekSepcific working hours may be adjusted slightly as required)

Role

To perform the administration and invigilation of exams; including understanding implementing and taking ownership of all aspects of the policies and procedures of all examination processes.

Key Responsibilities

Provide a high level of customer service.
Prepare equipment and test environment per company procedures to deliver testing.
Process candidates sign-in including verification of candidate identity according to Pearson VUE and clients procedures.
Explain the test process to candidates and deal with other queries as required.
Ensure the integrity and security of tests are maintained and that they are supervised/invigilated to the required standard.
Help to ensure a clean professional quiet testing atmosphere in the centre.

Essential Experience & Qualifications

Fluent in communicating in English both verbal and written as well as Chinese.
Good face-to-face communication skills with experience in a customer facing role.
Ability to work with procedures and policy. Strong attention to detail.
Must enjoy working with people have effective time management skills Ability to work under pressure.
Be comfortable in a quiet environment.
PC literate.

工作安排

工作时间排班制.
每日工作8小时每周工作40小时具体上下班时间可根据公司需要微调

主要职责:

执行考试的管理和监考工作; 该职位需要理解遵守和执行考试规则和流程还应向考生提供高水平的客户服务并负有持续提升品牌形象的责任.

在考试中心提供高水平的客户服务
按照公司规定做好考试前应有的准备工作确保设备正常运行递送考试
根据Pearson VUE和客户规定流程为考生办理签到手续包括验证考生身份
向考生解释考试流程及根据需要处理其他相关查询
确保考试的完整性和安全性并按照标准要求对考生进行监督
协助确保考试中心有一个清洁专业安静的考试环境

基本经验及任职资格:

流利的中英文能力听说读写中等以上
良好的沟通能力具有客服工作经验尤佳
具有按照公司规定的政策规则和流程工作的能力工作细心认真
善于团队协作具备有效的时间管理技能抗压性强
适应安静的工作环境.
熟悉电脑操作

#LI-TW1

Required Experience:

Unclear Seniority

Key Skills

Apache Commons
Asset
Art And Craft
Concrete Pump
Accident Investigation

Apply Now

About Company

Pearson

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gen ... View more

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