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About The Role
The Field Expert Program Coordinator supports the Field Expert Program Operations and Leader Development by facilitating all aspects of hiring onboarding and offboarding for Field Experts Seasonal Operations and Mentor Team roles. This position ensures smooth processes for managers smooth transitions for applicants manages communications and logistics and maintains system accuracy of roles.
This position plays a key role in maintaining consistency organization and efficiency throughout each hiring process contributing to a positive and professional onboarding experience for new and returning staff in these positions.
What Youll Be Doing
1. Hiring Onboarding & Offboarding
Coordinate end-to-end logistics for each hiring cycle including job postings application tracking candidate communication and onboarding workflows.
Manage onboarding and offboarding documentation checklists and process updates to ensure accurate completion of trainings resources and system updates.
2. Communications & Cross-Department Collaboration
Draft and send professional communications such as application updates offer letters welcome messages and manager notifications.
Partner regularly with People & Culture Scheduling Trip Development Leader Development and Operations to share hiring timelines onboarding status and staff transition updates.
3. Systems & Data Management
Maintain accurate and up-to-date records in trackers; conduct periodic audits of FE and FL data.
Identify opportunities to improve data accuracy and system efficiency through process refinements and collaboration with program leads.
4. Training Coordination & Support
Coordinate Field Lead Training logistics including scheduling travel lodging and training materials; serve as main contact for facilitators and attendees.
Provide on-site or remote support during Field Expert and Field Lead trainings to ensure smooth execution and participant readiness.
5. Program Development & Continuous Improvement
Identify and suggest workflow or system improvements to streamline hiring onboarding and offboarding processes.
Track and synthesize feedback from new hires and hiring partners to recommend process adjustments for future seasons.
Support seasonal or special projects for the Field Expert Program.
What Youll Need To Be Successful
Strong organizational and time management skills
Strong communication abilities emphasis on attention to detail in formatting and tone
Ability to manage multiple priorities under tight timelines
Ability to work autonomously and to collaborate with different teams
Collaborative dependable and solution-oriented - emphasis in cross-functional settings
Interest in program operations and developing expertise in hiring and training logistics
Proficient in Microsoft Office Suite (Word Excel Outlook PowerPoint Teams)
Application Details
Reach out to Daysha Lichty with questions
Required Experience:
IC
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