One platform a whole world of opportunity

Right now the best jobs are limited to people in a handful of the worlds wealthiest cities yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world Oyster launched its global employment platform to help companies hire pay and care for talent anywhere.

When it comes to global employment we walk the walk. Were proof that companies dont need an office to create a highly-engaged culture. Since the companys inception in January 2020 Oyster has:

Created a fully-distributed vibrant team of 400 employees across 60 countries

Featured in Forbes having ranked #9 in Flexjobs Top 30 Companies for remote jobs

Established a diverse leadership team and an employee base thats 60% female

Achieved one of the highest employee engagement scores in its class

Raised $286 million to date with a current valuation of $1.2 billion!

B Corp status achieved in 2023

Our momentum speaks to the power of global employmentand were just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so wed love for you to apply!

The Role

Location: To create the best experience for this employee and to meet the business needs this role requires you to be located within the EMEA region with the right-to-work status for the country you reside in.

As a Sales Manager (EMEA) at Oyster you will play a pivotal role in leading a fully distributed remote team to drive revenue growth through both new business acquisition and effective account management. This role combines sales management and customer relationship expertise to maximize the total value of Oysters platform across various markets.

Responsibilities

• Revenue Leadership:

  • Drive the predictability of both new and existing business revenue to inform the business of net growth base early and accurately.

  • Delivery of consistent clear team structure for the flow of deal information status movement and needs.

  • Manage the sales pipeline and ensure accurate forecasting and reporting

  • Develop sales playbooks to increase the close rate and sales efficiency

  • Deliver sales revenue goals & increase team performance

• People Management:

  • Lead and mentor your team providing guidance coaching and support to help them excel in their roles particularly through the challenge of navigating internal blockers and complexities.

  • Coaching sales methodologies (MEDDIC 3 Whys) through tools like Gong.

  • Drive performance discipline including; activity pipeline sales management and sales best practice

  • Consistent and clear coaching and goal-setting for IC development for revenue outcomes and more qualitative personal skillset growth.

  • Driving motivation and team culture and engagement; creates an environment for your team to thrive with a growth mindset whilst setting and holding high standards

• Effective Escalation Point:

  • Sponsor commercial deals both in new business and expansion commercial churn risk scenarios general customer negotiation and internally at Oyster where customizations and approvals require strong cases for business decisions.

  • Join customer calls to drive opportunity progression and success

  • Craft review and improve email campaigns to drive better results

• Collaboration:

  • Works with cross-functional leadership team to ensure a culture of sharing best practices across multiple disciplines and teams and optimize internal processes to aid the sales team in providing the best service to their customers.

  • Create strong feedback loops to collect information and stories for constant program improvement

Minimum Requirements

Experience:

• 4 years in customer-facing sales roles with new business and existing business experience

• 2 years in commercial leadership roles

• Proven record of recruiting onboarding and enabling top talent

• Experience managing a remote or fully distributed team

• Knowledge and experience in selling and managing people selling SaaS products

Skills:

• Exceptional interpersonal and communication skills

• Demonstrated ongoing coaching and consistent career growth mentorship with direct reports

• Demonstrated leadership over long-term project execution to favourable outcomes

• Problem-solving and conflict-resolution capabilities

• Strong operating rhythm to keep routine deliverables on track while escalations emerge

• Strong analytical skills and the ability to use data to drive decision-making

• Able to sponsor commercial deals both in new business and expansion commercial churn risk scenarios general customer negotiation and internally at Oyster where customizations and approvals require strong cases for business decisions.

• Effective in joining customer calls to drive opportunity progression and success

• Ability to handle a fast-paced environment and challenging workload

• Ability to build productive and positive relationships across the organization at all levels

• Excellent communication skills particularly with executive-level partners

Attributes:

• Customer-focused mindset with a genuine desire to help clients succeed

• Ability to adapt in a fast-paced dynamic environment

• Detail-oriented with excellent organizational skills

• Proactive attitude and willingness to take initiative

• Ability to thrive in an ambiguous environment with a high degree of autonomy

BONUS:

• Strong existing industry relationships

• New business and existing business experience

• Knowledge of the complexities of the global employment market and current providers in the space

How we work together at Oyster

Our values guide the work we do the decisions we make and the culture that makes us special. We elevate talent. We build trust. We thrive together.

Our mission is to create a more equal worldone global hire at a time. Everything we do ladders up to our missionand that doesnt just mean building software. We develop programs participate in workshops and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative workand we share how we work in the Oyster Public HQ to help other global teams learn from our experiences.

How YOU work

Different countries have different statutory benefits different cultures have different norms and different people have different needs! In order to best support and encourage our diverse team weve created How YOU Work; a program of policies practices and perks to support your whole human experience as an employee at Oyster.

• Work from anywhere: Oyster is a borderless HQ-less company. As long as your work gets done on time your team has the support they need and youre authorized to work where you live the world is truly your Oyster.

• Paid time off: Were all about taking breakswe all need it. Oyster provides employees with 40 days off each year which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).

• Mental health support: We consider your mental health a top priority. We offer access to Plumm a mental well-being service to support your mental health.

• Wellbeing allowance: Each month Oyster will top up your ThanksBen wallet with a wellbeing allowance. You can get pretty much anything that your heart desires! ThanksBen offers a wide array of options for spending your wellbeing allowance. Check out their benefits cataloguehere for inspiration.

• Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).

• WFH stipend: Stipend to spend on your laptop and any other equipment you need for your home office; well get you up and running in no time!

The best jobs should be available to everyone

At Oyster we celebrate a variety of perspectives and experiences and weve intentionally built our product and our company with an inclusive global mindset. We know from experience that people from underrepresented groups often dont apply for roles they dont feel they meet all the criteria for. Were committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes but dont necessarily check every single box please consider applying. Wed love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process please email with the subject line: Interview Accommodations.

Our available positions are published on our careers page and should you be invited to interview with us our recruitment team will only ever contact you directly from an @ email address. We will never ask you to send us money as part of a job offer. If you receive a suspicious email relating to opportunities at Oyster from any other email domainwhere someone is claiming to be a part of our recruitment team or are directed to anywhere other than to view our available jobswe encourage you to submit a report through ourCompliance and Ethics Helpline.

Required Experience:

Manager