Banking Sector | Program Manager
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
- Define and manage the global IT Stability Program roadmap ensuring full alignment with the CTO strategy and Production Excellence goals. Chair Steering Committees and provide transparent reporting to senior executive management.
- Drive strategic initiatives focused on incident reduction problem management and performance optimization by implementing industry frameworks such as SRE ITIL4 and FinOps.
- Establish and track critical metrics (MTTR MTTD SLA adherence). Implement data-driven dashboards for continuous visibility trend analysis and performance tracking.
- Partner with Engineering and DevOps teams to enhance observability and automation using tools such as Dynatrace Ansible and ServiceNow.
- Act as the single point of contact for the Stability Program fostering a culture of accountability and continuous improvement across support teams project leads and business stakeholders.
- Ensure all stability initiatives align with IT risk management cybersecurity and regulatory frameworks (e.g. SOX GDPR). Lead proactive risk assessments and audit reviews.
- Support APS managers and engineers in adopting best practices through workshops training and the promotion of a cross-team collaborative culture.
Qualifications :
- Masters degree in Information Technology Engineering or a related field.
- 8 years of experience in IT Production / Application Support including at least 3 years in a dedicated Program or Project Management role.
- Strong understanding of ITIL v4 SRE (Site Reliability Engineering) DevOps and FinOps methodologies.
- Hands-on experience with monitoring observability and automation tools (e.g. Dynatrace ServiceNow Ansible Grafana ELK stack).
- Familiarity with Cloud and hybrid infrastructures (AWS Azure Kubernetes) and migration projects (e.g. RHEL).
- Fluency in English and Portuguese (both written and spoken).
- Proficiency in French (plus).
Additional Information :
Devoteam Group works for equal opportunities promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Devoteam is a AI-driven tech consulting firm specialised in cloud platforms, cyber, data, and sustainability. Tech native for almost 30 years, Devoteam guides businesses through sustainable digital transformation to deliver value. With over 11,000 tech architects in more than 25 co ... View more
