Training Manager

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profile Job Location:

Mumbai - India

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description:

1. Lead Learning Design & Delivery:

  • Create structured project-specific learning journeys covering onboarding product mastery soft skills and advanced selling techniques.

2. Own Certification Readiness:

  • Ensure every team member is certified before launch through training evaluations simulations and assessments.

3. Content Development:

  • Design training decks call scripts e-learning modules and bite-sized

  • microlearning content in collaboration with the marketing team.

4. Post-Training Evaluation:

  • Measure learning impact through conversion uplift call quality improvement and skill score progression

5. Drive Continuous Upskilling:

  • Introduce refresher modules gamified learning formats and periodic assessments to reinforce learning retention.

6. L&D Innovation:

  • Deploy dynamic learning technologies virtual classrooms and AI-driven simulations to enhance learner engagement and scalability.

7. Stakeholder Management:

  • Collaborate with Operations Quality Marketing and Strategy teams to align training outcomes with business goals.

Job Description: 1. Lead Learning Design & Delivery: Create structured project-specific learning journeys covering onboarding product mastery soft skills and advanced selling techniques. 2. Own Certification Readiness: Ensure every team member is certified before launch through training ev...
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