Senior Business Analyst, SAP CoE SD

JOB DESCRIPTION
Job Title: Senior Business Analyst SAP CoE SD
Entity: Shared Services
Line of Business/Department: SAP CoE
Location: India
Full Time / Part Time: Full Time
Skills and Competencies



- Minimum six years of hands-on experience in SAP S/4 HANA SD module

including configuration customization and enhancement.



- Strong functional expertise of order-to-cash business processes with

cross functional integration knowledge and Customer Billing Credit

Management.



- Experience with global SAP implementations including regions such as

US EMEA APAC and LATAM.



- Experience in SAP integrations (inbound/outbound) with Salesforce

(SFDC)



- Expertise in SAP SD integration with Vertex or similar tax solutions

for tax determination and calculation.



- Practical experience in designing customizing and troubleshooting

Global Invoice Templates including form building using tools like

Adobe Forms or SmartForms.



- Preferred: Knowledge of ABAP and debugging skills; experience in

developing and conducting end-user training.



- Collaborative & Independent Working Style: Proven ability to work

independently in fast-paced dynamic environments while effectively

collaborating with business stakeholders technical teams and

external consulting partners in a global matrix structure.



- Project & Team Leadership: Strong project and team management skills

with experience leading small to medium initiatives managing

competing priorities and consistently meeting tight deadlines under

pressure.



- Analytical & Solution-Oriented Approach: Excellent problem-solving

and analytical abilities to diagnose complex issues implement

effective solutions and drive continuous system improvements with

minimal supervision.



- Effective Communication & Training: Exceptional communication skills

with the ability to translate complex technical concepts into

business-friendly language backed by strong documentation expertise

and experience in delivering end-user training across global teams.



Education



Bachelors degree in a relevant field (e.g. Information Systems

Business Administration or related discipline).



Responsibilities



- Support SAP Finance and SD Functions: Provide end-to-end support for

SAP Finance and S/4HANA SD modules including troubleshooting

configuration maintenance and enhancements to meet business needs.



- Business Process Analysis & Solutioning: Conduct detailed analysis

of complex business requirements translate them into system

solutions and identify opportunities for process improvements and

system enhancements.



- Configuration & Customization: Perform hands-on configuration and

customization of SAP S/4HANA SD module; design structure and

implement solutions aligned with internal standards and business

objectives.



- Workshops & Requirement Gathering: Facilitate workshops and

collaborate with business stakeholders to gather and validate

business requirements ensuring accurate documentation and mapping

to system functionalities.



- Functional Documentation & Testing: Create and maintain functional

design documents test cases and test results; support full-cycle

testing activities and address any identified issues or gaps.



- Reporting & Query Development: Support reporting and data needs by

defining specifications coordinating report/query development

conducting testing and ensuring data integrity.



- Training & User Support: Train coach and mentor SAP Super Users

Business Process Owners and Leads; provide guidance to junior staff

on user issues and project-related activities.



- Incident & Request Resolution: Resolve service request tickets in

line with SLAs and act as a liaison between the business and

technical teams for issue analysis and resolution.



- Deployment & Post-Production Support: Support the deployment of

production applications manage post-go-live activities and

contribute to successful cutovers and system transitions.



- Project & Upgrade Participation: Actively participate in system

upgrades enhancements and project implementations as required

including scoping estimation and application support.



About the team



Our SAP (CoE) Center of Excellence is a specialized team responsible for

providing strategic technical and functional expertise to ensure the

successful implementation enhancement and support of SAP systems

across the organization. The CoE acts as a centralized hub of

excellence enabling standardization best practices governance and

innovation across all SAP-related initiatives.



By joining our team you will be part of exciting work in enterprise

systems digital transformation and global process optimization.

Required Skills:

SAP