AirportAirline Ground Staff Customer Service and Ticket Counter
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
- As a Ground Staff Customer Service and Ticket Counter staff you will play a crucial role in ensuring exceptional customer service and operational efficiency.
Your responsibilities will include: -
Greeting and assisting passengers at the ticket counter - Processing ticket sales and reservations accurately and efficiently - Handling customer inquiries complaints and requests professionally - Ensuring compliance with airport and airline regulations and policies - Assisting passengers with check-in boarding and baggage processes - Coordinating with airport and airline staff for timely flight departures - Maintaining a clean and organized ticket counter and work area - Providing support to passengers with special needs - Handling cash and credit transactions responsibly - Assisting with any other assigned duties by the supervisor or manager To qualify for this role you should have: - High school diploma or equivalent - Previous customer service experience preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment - Basic computer skills - Flexibility to work weekends holidays and lift to 50 pounds If you are passionate about providing exceptional customer service and seek career growth in the airport and airline industry we welcome you to apply for this exciting opportunity. Competitive salary benefits and a dynamic work environment await you. Join us and be a part of the thrilling world of airport and airline operations! As a Ground Staff Customer Service and Ticket Counter staff you will play a crucial role in ensuring exceptional customer service and operational efficiency at Mumbai airport. Your responsibilities will include: - Greeting and assisting passengers at the ticket counter - Processing ticket sales and reservations accurately and efficiently - Handling customer inquiries complaints and requests professionally - Ensuring compliance with airport and airline regulations and policies - Assisting passengers with check-in boarding and baggage processes - Coordinating with airport and airline staff for timely flight departures - Maintaining a clean and organized ticket counter and work area - Providing support to passengers with special needs - Handling cash and credit transactions responsibly - Assisting with any other assigned duties by the supervisor or manager To qualify for this role you should have: - High school diploma or equivalent - Previous customer service experience preferred
Required Skills:
Airlines Ground Staff
Company Industry
IT Services and IT Consulting
Key Skills
- Kitchen Experience
- Network Administration
- Cybersecurity
- Algebra
- Systems Engineering
- TFS
- Cleaning Experience
- Technology Management
- Data Management
- Landscape Maintenance
- Mowing
- Power Tools
