Senior Business Process Engineer Institutional Portfolio Management

If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online competency-based degree programs WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Job Description

Ready to transform the future of higher education at WGU through the power of business process

At Western Governors University (WGU) were building the systems and processes that make high-quality and affordable education accessible to everyone. Join us as we shape the future of WGUand the lives of over 180000 studentsby engineering the business processes that power our mission.

About the Institutional Portfolio Management (IPM) Department

The IPM department is part of the CFO org and is responsible for driving strategic execution and transformation across the WGU System. We manage portfolios of enterprise initiatives that align with WGUs 5-Year Strategic Planconnecting strategy to action. Our work enables leaders to execute bold system-wide change by:

• Designing innovative business processes that improve productivity and scale.
• Building enterprise capabilities in Agile Innovation Portfolio Management and Rapid Technology Development.
• Identifying and mitigating enterprise risks while driving cost efficiency and waste reduction.

Were not just a tactical functionwere strategic enablers trusted advisors and transformation partners.

About the Business Process Engineering (BPE) Team

The Business Process Engineering team is redefining operational excellence and future proofing how we innovate at WGU. Our mission is to transform how the institution operates end to end so we can better serve our students and empower our people. Every project we lead directly enhances the student and employee experiencedriving innovation clarity and sustainable growth across the institution. We deliver measurable outcomes by:

• Optimizing enterprise operations to improve productivity scalability and student outcomes.
• Engineering processes that enable growth innovation and operational efficiency across all institutional functions.
• Architecting a robust business process ecosystem framework in order to evolve WGUs BPM maturity to the next level.

The Role: Senior Business Process Engineer

As aSenior Business Process Engineeryoullsit at the intersection of strategy innovation and impact. This is not a back-office process chance to architect the systems that will power how 180000 students learn thrive and graduate.

Youlllead some of WGUs most critical enterprise initiatives including building our next-generationBusiness Process Management(BPM)system of recordand driving the maturity of process standards across the university. From enrollment to graduationyoullown full end-to-end student journey domains designingoptimizing and continuously improving them. And because ourprocessownership rotatesyoullgain a unique opportunity to seehow thebusinessfunctionsholistically and shape how an entire universityoperatesend-to-end.

Ifyourepassionate about driving clarity in complexity influencing executives and building systems that unlock scale and innovation this role offers the freedom visibility and purposeyouvebeen looking for.

WhatYoullDo

• Lead transformation projectssuch as WGUs BPM maturity evolution moving from Lucid to SAPSignaviotoestablisha centralized source of truth for all university processes.
• Own andoptimizeentire student journey domains taking accountability for 12 areas at a time and delivering measurable improvements in efficiency quality and outcomes.
• Shapeenterprise alignment partnering with leaders in EdTech Finance and Institutional Analytics to create a unified forward-looking process portfolio and strategy.
• Harness analytics and AIto uncover process insights and create a nimble architecture that accelerates decision-making and execution.
• Influence at the highest levels presenting findings and recommendations to executives while driving buy-in across stakeholders.
• Facilitate cross-functional workshopsthat clarifywhatsbroken surface opportunities and move teams toward solutions that matter.

WhatYoullBring

• Bachelors degree in Engineering(industrial mechanical manufacturing service systems chemical aerospace) or a closely related field.
• Lean Six SigmaBlack Belt certifiedor equivalent continuous improvement background.
• 3 years of experience in business process engineering improvement or continuous improvement roles.
• Strong business acumen (finance analytics ROI quantification).

Bonus Points If You Have

• Masters degree (Business Administration OperationsResearch Data Analytics Engineering Management) or a closely related field.
• Experience with BPM tools (SAPSignavioLucidchart or equivalents).
• Experience in business architectureand process classification frameworks(taxonomyTOGAF APQC ArchiMate businessprocess standards such as BPMN).
• Experience with TQM and statistical processcontrol techniques(e.g. Minitab).
• Experience withdata analytics tools likeTableau/Power BI for visualization&insights.
• Experience workingwith Product and Software Development teams (SDLCAgileetc.)

Work Location

• This is afull-time in-office positionat WGUs headquarters inSalt Lake City UT.

What to Expect
At WGU our mission drives everything we doincluding how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations practical problem-solving and authentic collaboration.

We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission. If selected youll hear from a recruiter or hiring manager who will guide you through the process and help you know what to expect at each stage. We aim to communicate decisions promptly and respectfully.

Heres what that typically looks like:

• Introductory call (30 minutes): Well walk you through who we are at WGU and learn about your relevant experience.
• Hiring manager interview (45 minutes)
• Onsite interview (2 hours)

Were looking forward to getting to know you and seeing how you think collaborate and build. Welcome to WGU.

#LI-FP1

Position & Application Details

How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.