Business Architect

Position Description:

Business Architect
Must have a government of Canada Security Clearance

We are seeking a Business Architect to play a key leadership role in a major transformation this role you will lead business design across requirements operating models user stories functional design and business contributions to architecture UX and migration planning. You will also lead and guide a multi-disciplinary team spanning Business Analysts Process Analysts UX Architecture and technical collaborators. Success in this role requires a deep appreciation for business process transformation including its impacts on both the technical landscape and the lived human experience of end users. The Business Architect must be able to pick up on implicit needs pressures and pain points during stakeholder conversationseven when not explicitly statedand translate these into forward-looking design inputs.

Your future duties and responsibilities:

- Stakeholder Engagement & Leadership
-Lead workshops interviews and discussions to uncover both explicit and implicit business needs operational realities and user pain points.
-Maintain strong ongoing engagement with client stakeholders to ensure alignment throughout the design lifecycle.
-Lead and mentor a multi-disciplinary business design team ensuring high-quality outputs across requirements process design and functional design.
-Clearly communicate business implications of design choices future-state transformations and process changesincluding impacts on end users future state roles and operations.
Business Requirements & Analysis
-Lead the definition refinement and validation of business requirements for the new solution.
-Identify underlying business process challenges and opportunities that may not be explicitly stated by SMEs.
-Ensure requirements are clear traceable testable and tied to real business outcomes and user needs.
-Maintain end-to-end traceability across requirements user stories design and testing.
User Story & Agile Delivery Leadership
-Lead creation and refinement of user stories across solution functionality process transformation needs AI-enabled capabilities and data workflows.
-Ensure stories incorporate human-impact considerations (e.g. ease of use clarity accessibility cognitive load).
-Collaborate with Product Owners BAs UX Architecture and technical teams in an Agile SAFe environment.

Future-State Operating Model & Business Process Transformation
-Design the future-state business and operating model including roles workflows governance and content processes.
-Interpret business process transformation impacts anticipating how changing guidance workflows content flows and tools will affect employees and end users.
-Identify opportunities to simplify processes reduce friction and ensure the to-be model is intuitive scalable and human-centered.
-Work closely with the Architects UX leads Change Management and Training specialists to ensure business transformation is designed holistically.

Frameworks & Solution Design Alignment
Shape frameworks such as content lifecycle metadata usage governance processes and content-review workflows.
-Collaborate with UX and Architecture to ensure the solution reflects both business process needs and user experience realities.
-Lead development and validation of design specifications ensuring business logic workflows and decision rules are fully defined.

AI-Enablement
-Identify high-value opportunities for AI within the solution.
-Translate business process pain points into functional AI use cases.
-Collaborate with AI/ML specialists to ensure AI capabilities enhance not complicate the user experience.

Migration Release Planning & Readiness
-Contribute business perspective to migration planning release sequencing and operational readiness activities.
-Identify business constraints dependencies content readiness factors and training/change impacts.
-Ensure the migration plan considers not only system change but process and human impacts.

Cross-Team Integration
-Work closely with PMO Architecture UX Data Change Management Release and Training teams to ensure business coherence and alignment.
-Ensure business decisions are consistently reflected across requirements UX flows functional designs and migration sequencing.
-Act as the connective layer between business process transformation and technical/UX implementation.

Required qualifications to be successful in this role:

-10 years of leadership experience in business architecture business analysis functional design or related roles in large transformation programs.
-Demonstrated experience leading business process transformation including understanding impacts on workflow roles and the user experience.
-Strong ability to surface and interpret implicit business needs and undercurrents during stakeholder conversations.
-Hands-on experience writing and refining user stories in Agile (SAFe preferred) environments.
-Experience collaborating with UX Architecture Solution Architecture Data PMO and Change Management teams.
-Excellent communication facilitation and documentation skills.
-Experience leading and mentoring BAs or process-focused team members.

Preferred
Exposure to AI/ML-enabled features and functional AI use case development.
-Experience in public sector or regulated environments.
-Familiarity with content migration or large-scale content/process transformation programs.

#LI-SH1

Use of the term architect in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices architecture or possesses the requisite license as prescribed by the applicable provincial or territorial architect regulator. We are seeking individuals with expertise in IT architect-related functions but licensure from an architect regulator is not a prerequisite for this position. Architecture is a regulated profession in Canada which is restricted in terms of use of titles and designation.

Skills:

• Artificial Intelligence
• Business Architecture
• English
• PMI Project Management Prof
• Workflow
• French

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our teamone of the largest IT and business consulting services firms in the world.