Senior Site Reliability Engineer (Hybrid- Flexible Options))

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is Growing! As a Senior Site Reliability Engineer you will drive the design modernization and operational excellence of Broadridges proprietary investment management and global trading platforms ensuring 24x7x365 availability security and performance in a hybrid AWS VMware and on-prem environment. This role combines deep expertise in cloud infrastructure security compliance performance engineering and large-scale system reliability with leadership in modernizing user experiences and scaling analytics. You will partner with business and technical teams to deliver resilient secure and high-performing platforms that support mission-critical financial services globally.

Work Mode: We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid which means youll be coming into the office 2 days a week andgiven the flexibility to work remotely the rest of the time.

Job Responsibilities:

• Manage and operate Windows physical and virtual servers in a large multinational financial services production environment in support of 24x7x365 high availability service level commitment to customers
• Install configure and maintain Windows based systems including Windows servers technical support software/systems admin and related data center activities
• Ensure stable performance for the Windows environment; undertake performance monitoring/analysis identify and resolve bottlenecks produce performance reports for management; provide business application users and management with a well-tuned Windows server environment
• Provide appropriate systems engineering hardware/software resources for business applications on Windows servers; perform capacity planning
• Provide business applications with resources for their tactical requirements
• Ensure Windows and all its related systems are maintained at the highest level of support; works in accordance with procedures and provides technical supervision and consulting for junior systems engineering staff; provides reliable and secure system for business applications
• Ensure client/server applications run successfully and are optimally tuned to maximize use of system resources while minimizing client impact; assist application developers in problem determination system and application tuning and consultation on projects; provide technical systems engineering assistance to the application development groups
• Ensure data pertaining to the status of problems and service requests is entered into problem tracking systems accurately and promptly; provide an up-to-date picture of service delivery status and backlog
• Ensure the client/server environment is updated with current stable versions of software products; maintain currency with operating system and support software; plan and implement major software upgrades; ensure change and security management procedures and methodologies are implemented and followed; provide a current well-managed operating environment for production processing and application development
• Carry out work in accordance with systems engineering standards and program documentation requirements
• Work to accomplish organizational goals that are consistent in supporting corporate objectives
• Work with Windows operation group and with other computing groups (e.g. Citrix Linux Oracle SQL Web Network)
• Execute multiple project priorities and provide technical and administrative support as necessary; ensure appropriate management is apprised of operational status of projects.
• Communicate critical information to management users and staff as necessary
• Provide business and technical consultation and support to users and other technical units.
• Experience with CITRIX infrastructure Administration preferred but not required
• To enhance platform reliability modernize user interfaces and scale analytics capabilities for the above platform
• Coordinating SSAE 18 audit compliance activities ensuring IT controls meet regulatory requirements

Required qualifications and skills:

• Bachelors degree in computer science Information Technology or equivalent experience.
• 10 years of hands-on experience in Windows Server administration in enterprise environments.
• Proven ability to work independently troubleshoot complex issues and drive root cause analysis.
• Expertise in installing configuring and maintaining Windows Server environments (2012 R).
• Strong knowledge of Active Directory (AD) including: Domain Services and Group Policy Objects (GPO)
• Experience with PowerShell scripting for automation reporting and configuration management.
• Proficiency in VMware vSphere 6.0 or above including vCenter ESXi VM templates snapshots and HA/DRS.
• Experience with AWS infrastructure including EC2 VPC IAM and cost optimization strategies.
• Familiarity with Azure Active Directory Azure AD Connect and hybrid identity solutions.
• Experience with Windows Failover Clustering DFS and Storage Spaces Direct (S2D).
• Knowledge of Windows Server security hardening patch management and compliance (e.g. CIS benchmarks).
• Familiarity with certificate services (AD CS) PKI and SSL/TLS management.
• Understanding of monitoring and performance tuning using tools like Datadog.
• Experience with ITIL processes change management and incident response.
• Strong documentation skills and ability to create runbooks SOPs and technical diagrams.

The salary range for this position is between $130000 - $140000.

Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.

Bonus Eligibility:Bonus Eligible

Benefits Information:Please visitfor more information on our comprehensive benefit offerings

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.