At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team.
We are seeking an enthusiastic and experienced Credit Manager to manage regional operations and processes execution of the Outsourced Service Provider (OSP) to maximize collections credit given to customers and cash application activities. You will provide recommendations for policies and procedures to the Global & Regional Process Owners to enable revenue generation minimize risk drive best-in-class receivables management and prompt conversion to cash.
You will be responsible for understanding the unique needs of LinkedIn business lines across the fast-changing and growing EMEA LATAM region. You will need to work closely with upstream and downstream process stakeholders to drive continuous improvement in our policies processes and enabling addition to working with our OSP this role will require collaboration with Finance Shared Services teams Sales Finance Billing Support Legal Compliance and other LinkedIn teams as well as external customers to enhance revenue opportunity and deliver excellence in our credit and collections processes.
This role also includes active participation in some projects (regional or global).
Responsibilities:
Process Excellence
Manages financial processing for credit & collections.
Process Improvement
Identifies and implements opportunities to improve and automate processes (e.g. using AI).
Ensures effective implementation and deployment of new processes and tools by leading execution of change strategies with the service delivery team and other stakeholders (i.e. testing and training).
Service Provider Management
Serves as a point of escalation for service provider issues conflicts or questions and provides resolution.
Drives operational excellence with service delivery team through regular reviews of operational metrics (including SLAs KPIs and business outcome indicators) and supports ongoing resource management.
Reviews incidents with vendors validates root cause analysis provides feedback to service provider management and makes recommendations to mitigate future issues.
Controls & Compliance
Partners with compliance team to support risk assessment processes and review documentation.
Business Partnership
Builds trusted relationships with cross-functional partners and senior leadership (e.g. Accounting Payroll Tax Strategic Finance Strategic Sourcing).
Partners with internal teams to resolve inquiries and escalates issues as appropriate.
Culture & Values
Works as part of a team that supports the culture and values of the organization including people development and diversity inclusion and belonging.
Provides actionable concrete project-oriented feedback (after a meeting end-of project review) to colleagues and/or partners.
Seeks out new opportunities for career growth and skill development and shares with others.
Qualifications :
Basic Qualifications
7 years of experience in accounting finance or related field OR Bachelors Degree in Accounting Finance Business or related field AND minimum 4 years of experience in accounting finance or related field.
Preferred Qualifications
3 years of experience managing an outsourced service provider.
Experience in credit risk management and collections
Proven experience of process improvement
2nd European language a plus
Suggested Skills
Communication
Cross-Team Collaboration
Decision Making
Stakeholder Management
Vendor Management
Additional Information :
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: Work :
No
Employment Type :
Full-time
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