Case Manager (10 Month)

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Benefits of Being a Lindenwood Employee:

• Upon hire employer-paid tuition benefits for bachelors (employee spouse and dependent) and masters degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical dental vision life insurance disability insurance and retirement options.
• Paid holidays: MLK Jr. day Good Friday Memorial Day Juneteenth Independence Day Labor Day Thanksgiving break (Wednesday Friday) and winter break (Dec. 23 Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy.

Job Title: Case Manager Student Counseling (10 months)

Division: Student Affairs

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Director Student Counseling and Resource Center

Positions Supervised: Graduate Intern(s)

Through effective case management and the coordination of care between campus and community resources the case manager student counseling will provide services designed to minimize the impact of mental illness or emotional distress on the academic and personal pursuits of students. The case manager also serves on the Leo Cares team and provides crisis intervention and individual counseling as needed. This position is also responsible for consultation and psychological programming for Lindenwood University students.

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Participates on the Leo Cares team coordinating referrals between the Student Counseling Resource Center (SCRC) the Leo Cares team and community providers to establish best standards of care services for students in need

• Directs/refers students to mental health care services in the community when higher levels of mental health treatment or services are needed

• Meets with students upon return from higher levels of mental health treatment and assists students with care coordination; monitors and follows up with students who have unique mental health concerns that require coordination of care

• Participates as part of the clinical administrative team by assisting with the management of intake triage and emergency systems; staffing teams; and consultations regarding community referrals and insurance

• Provides culturally-sensitive individual counseling to a diverse student body that presents with a variety of challenges including but not limited to depression anxiety substance use eating disorders trauma suicidal ideation and academic/family-related stressors

• Develops and maintains relationships with community mental health providers and other support networks; develops and updates a database of referral and community resources

• Supervises graduate interns

• Assists the SCRC director with overseeing the administration of personnel management policies and procedures

• Maintains data on the amount of usage per term

• Maintains an active role in the development and implementation of the SCRCs strategic planning objectives and goals as well as those for the Student Life and Diversity as needed

• Assists with strategically marketing the SCRC to students faculty and staff

Service Excellence

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence

• Models supports and holds others accountable to the Universitys values

Communication Teamwork and Collaboration

• Obtains appropriate authorization to collaborate with internal and external partners; consults with parents physicians faculty academic deans Residential Life staff off-campus counseling services and other campus offices when appropriate to provide quality care to students

• Follows up to ensure that clients are appropriately assessed successfully referred and compliant with treatment recommendations

• Communicates all duty to warn issues

Job may require other duties as assigned.

Required Qualifications An equivalent combination of education training and experience will be considered. Additional requirements may be designated by position.

• Masters degree in counseling clinical psychology social work or mental health counseling

• Licensed or license eligible

• Minimum of 2 years full-time professional post-masters experience in providing psychological services (individual and group) in a higher education counseling center setting

Knowledge Skills and Abilities May be representative but not all inclusive of the knowledge skills and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures

• Demonstrated understanding of campus resources available to support student needs

• Demonstrated knowledge of and relationships with community providers to ensure the successful facilitation of referrals to mental health care outside of the SCRC

• Demonstrated understanding of the community mental health systems insurances hospitals treatment facilities etc. to facilitate student access to higher levels of care

• Demonstrated in-depth understanding of higher education case management and care/behavioral intervention teams

• Experience developing and implementing training programs presentations and/or educational opportunities for students faculty and staff

• Demonstrated understanding of and experience with college student developmental theory and the unique concerns of undergraduate graduate and professional students

• Demonstrated understanding and knowledge of professional ethics related to mental health and higher education

• Strong leadership skills including decision-making collaboration organization and case management

• Strong written communication skills to include accurate and thorough documentation

Work Environment Environmental or atmospheric conditions commonly associated with the performance of this jobs functions. Please click here to view Lindenwood Universitys flexible work designation descriptions.

• General office setting

• Evening and weekend availability may be required

• Non-Standard Flex

Physical Abilities The physical demands described below are representative of those that must be met by an employee to successfully perform this jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work effectively at a computer for up to eight hours daily

• Ability to sit for extended periods of time

• Ability to use repetitive wrist hand and finger movements to type regularly

• Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal state and local laws and provides equal employment opportunities and access to educational programs without regard to race color religion gender age sexual orientation gender identity national origin veteran status disability or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.