Senior Account Manager (Curation)

About Us

Permutive is the data collaboration platform that powers the advertising ecosystem.

We exist to build an advertising ecosystem that respects and adapts to consumers choices around their privacy and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike.

Trusted by 60% of Enterprise Media Companies across the US EMEA and LATAM we work with leaders such as News Corp Warner Bros Discovery Hearst Conde Nast dmg media BuzzFeed and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy.

Permutive works with many of the largest Advertisers enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales including with advertisers such as Sky Dentsu and Apple.

We leverage patented edge technology AI and cloud collaboration to safely process data where it is and our platform combines privacy-safe DMP data clean room and curation capabilities to unlock unmatched scale and precision for publishers advertisers agencies and retail media networks.

At Permutive Youll Help Our Customers:

• Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes.

• Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies.

• Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes.

Join us as a key player in shaping the future of Permutive backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company.

About the Team

Youll be joining a collaborative diverse customer success team who are based in New York and across the United States London & Paris. Were focused on ensuring our customers meet their organizations strategic goals while also helping us achieve world-class customer satisfaction and net revenue retention. Were a forward-thinking team who cares deeply about our customers businesses; we are industry experts and consultants. We are the voice eyes and ears of our customers at Permutive and we work hard to spread customer empathy in all internal teams.

About the Role

The Curation Programmatic Senior Account Manager is a strategic partner to media agencies and advertisers responsible for driving adoption performance and growth of Permutives curation solutions. Combining commercial acumen with operational excellence this role oversees the entire campaign journeyfrom pre-sale strategy and audience design through activation optimization and long-term account expansion.

What Youll Be Doing

As an Account Manager within our Customer Success Team youll play a pivotal role in maximizing strategic commercial partnerships with our key curation clients. You are the primary technical and audience consultant during the sales cycle who can confidently support and troubleshoot delivery issues with curation clients.

Core Responsibilities

Client Growth Retention & Satisfaction

• Own day-to-day account management for a portfolio of brand-direct and agency clients ensuring exceptional service and performance.

• Partner with Sales to develop strategic account plans and identify upsell and cross-sell opportunities.

• Act as the primary technical and audience consultant during the sales cycle leveraging internal and SSP forecasting tools to deliver actionable and data-driven campaign proposals.

• Ensure clients are effectively activating and scaling Permutive curated audiences to achieve their business objectives.

• Build trusted relationships with client and agency stakeholders through proactive communication transparency and white-glove support.

• Lead business reviews alongside the sales lead focused on performance delivery optimization insights and future growth opportunities.

Campaign Management & Revenue Growth

• Oversee campaign setup and audience segment delivery across SSP curation platforms ensuring accuracy and timeliness.

• Support clients through the full campaign lifecycle from planning and audience building to activation QA and post-campaign analysis.

• Troubleshoot audience or delivery issues collaborating with Technical Services and Ad Operations to ensure swift resolution.

• Proactively monitor pacing and performance providing optimization recommendations to clients and trading teams to maximize campaign outcomes.

• Identify trends and insights across campaigns to inform future strategy and drive incremental revenue growth.

Strategic Partnership & Cross-Functional Collaboration

• Partner with Sales on pre-sale planning platform demonstrations and aligning client objectives with Permutives audience solutions.

• Represent Permutives Curation and audience products with deep subject-matter expertise and a client-centric mindset.

• Serve as a trusted advisor to agency trading teams clearly articulating the value of publisher first-party data in a privacy-first cookieless ecosystem.

• Educate clients on the technical and strategic nuances of Permutives solutions positioning the platform as essential infrastructure for future-proofed programmatic buying.

• Collaborate cross-functionally with Product Revenue Operations and Finance to enhance workflows streamline activation and strengthen customer outcomes.

• Act as a feedback conduit between clients and internal teams championing customer needs and driving continuous product and process improvements.

What youll need

• 6 years of experience in programmatic account management sales or trading within AdTech a DSP SSP or major media organization with a demonstrated track record of meeting or exceeding sales and retention goals.

• Deep expertise in the programmatic ecosystem including hands-on knowledge of DSPs SSPs ad exchanges ad servers and private marketplace (PMP) and programmatic guaranteed (PG) deal structures.

• Strong analytical capabilities with experience in media forecasting campaign performance analysis and optimization against key performance indicators (KPIs).

• Exceptional communication and presentation skills with the ability to translate complex technical concepts into actionable insights for commercial operational and trading stakeholders.

• Highly organized and results-driven able to manage multiple complex accounts prioritize effectively and thrive in a fast-paced evolving environment.

What were offering

We take a structured objective approach to salary-setting which is based on marketing information our compensation strategy and your experience and capability assessed through our interview process. For a typical candidate who meets our requirements we pay a base salary of between $120000 and $140000 with a 20% performance bonus.

Permutive Benefits

• In this together: As a full-time employee youll become a shareholder with stock options sharing in our collective success.

• Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones.

• Your Time Your Way: Flexible hours let you fit work around your life whether its hitting the gym meditating or handling family needs.

• Upgraded Workspace: A $450 budget helps you create the perfect home office setup.

• Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days public holidays) ensures you get the rest you need.

• Grow with Us: Ongoing training and development opportunities fuel your career aspirations.

• Mental Health Matters: We prioritize your well-being with free access to TalkSpace our mental health partner.

• Healthy & Happy: Comprehensive health dental and vision coverage keeps you and your family feeling your best. Choose a plan with 100% coverage for yourself with options to cover your dependents at 75%.

Work Your Way

Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said none of us work alone; we are part of a team.

To foster collaboration and connection teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer-facing teams are encouraged to embrace in-person interactions to build lasting relationships with clients and colleagues.

Every Permutive employee gets together in person at the companys Annual Kick Off for a week in February. Each years event promises to be an exciting opportunity for us to come together reconnect with colleagues and align on our shared vision for the year ahead.

Diversity Equity & Inclusion

At Permutive were taking a thoughtful intersectional long-term approach to diversity equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish and we are taking continual action to progress in that direction.

Were committed to hiring people regardless of race religion colour national origin sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity age neurodiversity status disability status or otherwise.

Required Experience:

Manager