VicePresidentHousingChoiceVoucherProgram

ElmCityCommunitiesHousingAuthorityofNewHaven

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ElmCityCommunities(ECC)(MTW)flexibilityanditsstronghistoryofhigh-performingprogramsECCisexpandingwhatispossibleintheHousingChoiceVoucher(HCV)spacecenteringequityinnovationandlong-termcommunityimpact.

WeareseekingaVicePresidentofHousingChoiceVoucherProgram.

InthishighlyinfluentialroleyouwilloverseeoneofECCslargestdivisionsensuringexceptionalday-to-dayprogramadministrationwhilealsopursuingstrategicpartnershipsconsultingopportunitiesandinnovativeprogrammodelsthatstrengthenECCsleadershipinthenationalhousingarena.

TheOpportunity

-thinkingleadershipthatensuresECCmeetsthehigheststandardsofHUDcompliancecustomerserviceandfiscalresponsibilitywhilealsoexpandinghousingopportunitiesforthousandsoffamilies.

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ThisisnotonlyanadministrativeleadershiproleitisanopportunitytoshapethefutureofhousingaccessdriveimpactacrossregionsandbroadenECCsinfluenceintheaffordablehousinglandscape.

WhatYoullDo

StrategicProgramLeadership

• Developandexecutelong-termstrategicplansforHCVoperationsalignedwithECCsmissionMTWgoalsandHUDrequirements.
• LeadprograminnovationbycontributingtoMTWAnnualPlansandReports.
• EstablishperformancegoalsutilizationtargetsandoperationalmetricsacrosstheHCVDivision.
• Designsolutionsthatexpandhousingopportunitiesandrespondtomarketconstraints.
• DriveoptimizationinitiativestoensurehighutilizationstrongSEMAPperformanceandmaximumimpact.

OperationalExcellence&Compliance

• Overseeallprogramcomponents:MTWHCVVASHRADSROspecialvouchersandLIPHcertifications.
• EnsurefullcompliancewithHUDregulationsHOTMAprovisionsSEMAPindicatorsandECC/HANHpolicies.
• Directeligibilitydeterminationswaitinglistmanagementintakebriefingsandrecertifications.
• LeadpolicydevelopmentandupdatestotheAdministrativePlanandACOP.
• MaintaindataintegrityandreportingaccuracythroughHUDPIC/HIPsystems.

ServiceCenterOperations

• DirectServiceCenteractivitiesensuringexceptionalservicetoresidentslandlordsandcommunitypartners.
• Overseecustomerserviceoperationswaitinglistadministrationlandlordengagementandbriefingsessions.
• Ensuretimelyaccuratereportingandconsistentprogramcommunication.

HousingQualityStandards&NSPIREOversight

• ManageHQSandNSPIREinspectionprogramsincludingschedulingQCandabatement.
• ServeasContractAdministratorforinspectionvendorsandensurecontractorperformance.
• Overseerentreasonablenessprotocolsself-certificationprocessesandcompliancewithnewNSPIREstandards.

FinancialManagement&BudgetOversight

• DevelopandmanageannualoperatingbudgetsfortheHCVDivision.
• ForecastvoucherutilizationmonitorexpendituresandoptimizeMTWfundingstrategies.
• OverseeHAPutilityallowancespaymentstandardsandrentreasonablenessupdates.

StaffLeadership&Development

• Recruitsupervisementoranddevelopadiverseandhigh-performingteam.
• Establishclearoperatingproceduresandprovidetrainingonpolicyandproceduralchanges.
• Buildalearning-orientedculturethatsupportsexcellenceaccountabilityandprofessionalgrowth.

SpecializedProgramLeadership

• OverseePBVprogramsolicitationsHAPcontractmanagementandrenewals.
• ManagetheFamilySelf-Sufficiency(FSS)programandcoordinatewithresidentservices.
• Leadportabilityoperationsandimplementfraudpreventionsystems.

StakeholderEngagement&Reporting

• PreparemonthlyreportsforECC/HANHleadershipandtheBoardofCommissioners.
• ServeasakeyrepresentativetoHUDpartneragenciesandcommunityorganizations.
• CollaborateacrossECCdepartmentsincludingPlanningModernizationandGlendowerDevelopmentonrelocationanddevelopmentactivities.
• Buildstrongrelationshipswithlandlordsvendorsandpartnerorganizations.

WhatYouBring

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Education&Experience

• Mastersdegree5yearsofHCVexperienceor
• Bachelorsdegree7yearsofHCVexperienceor
• HighSchoolDiploma15yearsofprogressivelyresponsibleHCVprogrammanagement
• Minimum5yearssupervisingSection8andHUDPublicHousingoperations
• Backgroundinpublicadministrationsocialservicesorarelatedfieldstronglypreferred

SpecializedKnowledge

• ComprehensiveunderstandingofHUDprogramsSection8regulationsandfairhousingrequirements
• KnowledgeofConnecticutlandlord/tenantlawsandhousingcodes
• ExperiencewithMTWoperationsprogramflexibilityandpolicyinnovation
• Familiaritywithpropertymanagementexpectationsinassistedhousing

LeadershipSkills

• Provenabilitytodirectlargediverseteamsincomplexadministrativeenvironments
• Strongcommunicationcoachingandperformancemanagementskills
• DemonstratedabilitytomeetutilizationgoalsSEMAPtargetsandcompliancebenchmarks
• Strategicproblem-solvingandanalyticalabilities

TechnicalStrengths

• Proficiencywithhousingmanagementinformationsystems
• Strongdataanalysisreportingandtechnicalwritingskills
• Abilitytopreparepresentationsdocumentationandpolicymaterials
• AdvancedMicrosoftOfficeandsystemsproficiency

Compensation&Benefits

Thisisafull-timeleadership-levelpositionofferingacompetitivesalaryrobustbenefitsandopportunitiesforprofessionalgrowthwithinamission-drivenorganizationcommittedtoinnovationcommunityimpactandequity.

SalaryRange:$119000$146000dependingonexperienceandqualifications.

Equity&Inclusion

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Our Commitment to Diversity Equity Inclusion & Belonging

Nonprofit HR is committed to fostering and maintaining a work environment where diversity equity and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work advise our clients to operationalize DEI and position our content and educational opportunities help strengthen the talent management capacity of the social impact sector.

Continue reading our about our commitment at