Client Success Accociate
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Location: On-site
Job Title: Amazon Brand Associate
Job Level: ASSOCIATE
Why Join Us
- 22 Annual Paid Leaves
- Year-End Bonus: Receive an annual bonus equal to one months salary after completing one year.
- Company-Sponsored Excursions: Enjoy team trips and outings organized by Full Circle.
- Annual Increments: Regular reviews to reward performance and growth.
- Work with Top-Tier Brands: Gain valuable experience managing campaigns for leading 7-8 figure US brands.
REQUIREMENTS/QUALIFICATIONS
- Must have at least 1 year of experience in the e-commerce industry preferably as an Associate Account Manager Associate Category Manager
- Manager Associate Brand Manager or a similar role.
- Experience in market research product launching and account management is highly desirable.
- Excellent command of the English language is required.
- In-depth knowledge of Amazon is required.
- Knowledge of MS Excel for Inventory Management.
ROLE RESPONSIBILITIES
- Mainly responsible for assisting the Brand Manager in carrying out tasks such as:
- Managing the product catalog of clients on Amazon. This covers sales performance advertising & marketing keyword indexation stock level ratings & reviews conversion rate margins and others.
- Drive revenue growth of the assigned client accounts (existing products & identify opportunities for new products to launch)
- Assess market competition by comparing the clients products against competitors
- Identify new product opportunities and successfully execute the launch on Amazon
- Analyze market and customer trends within Amazon
- Work with various service and support units to ensure you are driving the accounts revenue growth.
- Analyze various account reports and create actionable plans to ensure the success of the accounts managed
- Assist with weekly monthly and quarterly reports to the team Management and clients showing account success.
- Manage client communications
- Others as assigned
Mandatory Requirements:
- This is an office-based position in Lahore where remote work is unavailable.
- Candidates must have their own laptop/machine for this role.
- Job timings are from 6 PM to 2 AM (Pakistani Time).
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
