About the Role:

Grade Level (for internal use):

Client Services Associates are the first point of contact for our this role youll work directly with clients to help optimize their workflows and streamline their research and data analysis needs. If youre dedicated to providing exceptional client support and have a passion for finance then this could be the role for you.

The role consists of on-the-job learning and training that covers a comprehensive curriculum focusing on a variety of areas including Fixed Income Capital Markets the S&P Capital IQ Pro platform and Office Plug-in.

Following approximately 1-2 months of initial training you will begin to support clients over the phone via web chats and emails. Beyond learning how to communicate with clients you will also receive deep-dive training on our data content learn about our customer segments and gain exposure to additional S&P Global platforms. Participants must successfully complete required certification assessments as part of a rigorous evaluation process that will test your skills and capabilities.

Once certified the role will also include proactively reaching out to clients to deliver training on our various product offerings. This involves developing an understanding of the clients workflow and providing tailored assistance to help clients maximize their usage of the S&P Global Market Intelligence product range.

As a member of Client Services you will serve as a credit specialist for the S&P Capital IQ Pro platform. Working as a team player is very important in this role. Client Services interacts with many internal teams including Sales Content Product and Technical Support.

Whats in it for you:

The S&P Global Market Intelligence Client Services Credit Associate role offers emerging professionals an opportunity to join a rapidly growing company with an exceptional corporate culture.

Join a team that develops your financial knowledge S&P product expertise problem-solving skills and professional communication. The role also provides opportunities to work with a broad range of clients including major investment banks private equity firms insurance companies corporates and investment managers from all over the world.

This role provides on-the-job training and networking opportunities that will prepare you for a successful career with S&P Global Market Intelligence. Potential pathways include Customer Success Sales Relationship Management Product Specialist roles and more.

What were looking for:

• Minimum bachelors degree in finance/economics/accounting/related majors

• Fresh to up to 6 months of experience

• Solid knowledge of finance and accounting principles to resolve client questions

• Excellent written and verbal presentation communication and customer service skills

• Passion for building relationships with finance professionals and enthusiasm in learning and working in the financial services industry

• Ability to effectively multitask prioritize and work well within a team with a positive flexible proactive can do attitude

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Required Experience:

IC