Salesforce Admin

Noida - India

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for a Salesforce Administrator to manage maintain and optimize our Salesforce platform to support business operations. The role involves configuring Salesforce managing user access automating processes using Flows and ensuring data integrity and platform performance. The ideal candidate will work closely with business users developers and other stakeholders to translate requirements into effective Salesforce solutions.

Key Responsibilities

System Administration

Manage day-to-day operations of Salesforce orgs including user setup roles profiles and permissions.
Maintain data quality through regular data audits deduplication and data management processes.
Monitor system performance scheduled jobs and integrations.

Configuration & Automation

Configure objects fields page layouts record types validation rules and approval processes.
Design and implement automation using Flows Process Builder and Validation Rules.
Create reports dashboards and analytics to provide actionable insights for business teams.

Support & Maintenance

Serve as the primary contact for Salesforce-related issues enhancements and support requests.
Conduct regular system checks and manage release updates and sandbox refreshes.
Document system configuration business processes and user procedures.

Collaboration & Stakeholder Management

Work with business stakeholders to gather requirements and provide scalable solutions.
Partner with developers and architects to implement enhancements or integrations.
Provide user training create user guides and promote Salesforce adoption across teams.

Required Skills & Qualifications

Experience: 47 years of experience as a Salesforce Administrator in Sales Cloud Service Cloud or Experience Cloud environments.
Certifications (Preferred):

Salesforce Certified Administrator required.
Advanced Administrator or App Builder certifications preferred.

Technical Skills:

Strong understanding of Salesforce data model security model and automation tools (Flows Validation Rules Reports & Dashboards).
Familiarity with integration basics (email-to-case web-to-lead connected apps).
Experience with user management territory management and case management.

Soft Skills:

Strong analytical and problem-solving abilities.
Excellent communication and documentation skills.
Ability to manage multiple priorities and work in cross-functional teams.

Education

Bachelors degree in Computer Science Information Technology Business Administration or a related field.

Preferred Experience

Experience supporting multi-cloud Salesforce environments (Sales Service Experience Cloud).
Knowledge of Salesforce Flow orchestration Data Loader and change sets.
Exposure to Agile or Scrum methodologies.

Key Responsibilities

System Administration

Manage day-to-day operations of Salesforce orgs including user setup roles profiles and permissions.
Maintain data quality through regular data audits deduplication and data management processes.
Monitor system performance scheduled jobs and integrations.

Configuration & Automation

Configure objects fields page layouts record types validation rules and approval processes.
Design and implement automation using Flows Process Builder and Validation Rules.
Create reports dashboards and analytics to provide actionable insights for business teams.

Support & Maintenance

Serve as the primary contact for Salesforce-related issues enhancements and support requests.
Conduct regular system checks and manage release updates and sandbox refreshes.
Document system configuration business processes and user procedures.

Collaboration & Stakeholder Management

Work with business stakeholders to gather requirements and provide scalable solutions.
Partner with developers and architects to implement enhancements or integrations.
Provide user training create user guides and promote Salesforce adoption across teams.

Required Skills & Qualifications

Experience: 47 years of experience as a Salesforce Administrator in Sales Cloud Service Cloud or Experience Cloud environments.
Certifications (Preferred):

Salesforce Certified Administrator required.
Advanced Administrator or App Builder certifications preferred.

Technical Skills:

Strong understanding of Salesforce data model security model and automation tools (Flows Validation Rules Reports & Dashboards).
Familiarity with integration basics (email-to-case web-to-lead connected apps).
Experience with user management territory management and case management.

Soft Skills:

Strong analytical and problem-solving abilities.
Excellent communication and documentation skills.
Ability to manage multiple priorities and work in cross-functional teams.

Education

Bachelors degree in Computer Science Information Technology Business Administration or a related field.

Preferred Experience

Experience supporting multi-cloud Salesforce environments (Sales Service Experience Cloud).
Knowledge of Salesforce Flow orchestration Data Loader and change sets.
Exposure to Agile or Scrum methodologies.