Project Liaison Officer
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Job Summary
We are working closely alongside a Local Authority in Islington to assist with the appointment of a Project Liaison Officer on a 3-month contract likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: 24.62 - 32.72 per hour
Summary:
The Project Liaison Officer will act as the central point of coordination overseeing communication procedures ensuring high-quality resident updates and working across multiple teams to improve the customer experience during service disruptions.
Alongside pilot responsibilities the officer will operate as a primary interface between residents and the Council on cyclical and major works programmes managing all communications responding to enquiries and ensuring clear consistent information is provided to residents colleagues contractors senior managers and elected members.
Responsibilities:
- Manage and continuously improve standardised communication procedures for emergencies such as heating failures lift breakdowns water interruptions and power outages.
- Maintain refine and quality-check communication templates for the out-of-hours team ensuring consistency accuracy and clarity.
- Oversee and adapt systems for issuing updates to residentsSMS email and phoneensuring that the right information reaches the right people at the right time.
- Liaise with contractors to secure timely accurate progress updates for residents.
- Work with tenancy teams to identify vulnerable residents and ensure appropriate support during incidents.
Requirements:
- Degree or equivalent.
- Experience in a similar role helpful but not essential.
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
- This role requires an Basic DBS
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#RQ1645478
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
