Job Description: Management Trainee (Shift Manager)
Location: Multiple Store Locations Bangalore
Department: Retail Operations
Reports To: Store Manager / City Head
Role Summary
We are looking for high-energy learning-driven Management Trainees who aspire to build a career in Retail Operations. This role prepares candidates to become Shift Managers and eventually Store Managers through structured training on-floor learning and leadership exposure.
Key Responsibilities
Store Operations: Learn end-to-end store processes: front-end production QC customer handling and inventory.
Shadow Shift Managers and understand workflow targets and shift planning.
Assist in daily store operations to ensure smooth functioning.
Customer Experience
Support in handling customer queries basic escalations and service quality.
Maintain Printos customer-first approach and service standards.
Team Support
Coordinate with store teams for daily tasks.
Assist in task delegation and basic people handling (under supervision).
Learning & Development
Attend all scheduled training programs (leadership communication store SOPs).
Complete assigned projects during rotation across Production Front-end and Inventory.
Demonstrate fast learning discipline and growth mindset.
What Were Looking For
Fresh graduates / early-career professionals (02 years experience).
Strong communication and willingness to learn.
High ownership positive attitude and problem-solving ability.
Comfortable working in a fast-paced retail environment.
Open to flexible schedules/shift work.
Career Path & Growth
Management Trainee Acting Shift Manager Shift Manager Store Manager
Training period: 68 months
Clear evaluation milestones and growth-based progression.
We recommend you read this about us:
We are Indias largest print-on-demand platform with a vision to be the worlds largest. We are a 1000 team with 18 years of experience in the print & gifting industry. Our 28 retail stores across 6 cities website () and enterprise sales team service more than 1 Million businesses across India.
Large enterprises like Google & Accenture creators and consumers today work with us to deliver their customized gifts globally event/marketing collaterals and brand swag. We are aiming to grow profitably while reaching new markets and improving our services for customers.
Printo also has Indias largest wedding album design & production company - . A well known name across the photography industry in India Canvera has 1 lakh photographers signed up and using the platform.
Why join Printo
We are growing fast by creating new products and entering new markets in India & globally. We cannot do this alone. And so we are looking to hire inquisitive passionate people to be part of the journey.
Required Skills:
customermanagementcommunicationleadershipsalesretailoperations