Assistant General Manager- Protea Cape Town
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Discover the captivating charm of Cape Town at the Protea Hotel by Marriott Sea Point. Perfectly situated along the iconic Sea Point Promenade the hotel offers sweeping views of Table Mountain and the Atlantic Ocean. Guests enjoy easy access to Cape Towns Blue Flag beaches the vibrant V&A Waterfront and the citys cultural attractions. With elegantly designed rooms stylish dining options and a welcoming atmosphere the property blends relaxation and adventure making it a top choice for both leisure and business travelers.
Job Summary
As the Assistant General Manager you will partner closely with the General Manager to oversee Food & Beverage and Rooms Operations. Youll play a key role in driving guest satisfaction employee engagement and the successful execution of propertywide brand strategies. This is a handson leadership role where youll balance operational excellence with strategic vision.
Candidate Profile
Education & Experience
- Associate degree in Business Administration Hotel/Restaurant Management or related field plus 3 years experience in guest services front desk housekeeping sales & marketing or operations.
OR - Bachelors degree in Business Administration Hotel/Restaurant Management or related field plus 1 years experience in guest services front desk housekeeping sales & marketing or operations.
Core Responsibilities
Food & Beverage & Rooms Operations
- Lead quarterly audits to ensure budgets and standards are met; implement corrective actions where needed.
- Coordinate all Food & Beverage functions and communication across outlets.
- Partner with the GM to monitor Rooms Operations performance and drive improvements.
Property Operations & Budgets
- Conduct regular walkthroughs to ensure facilities are well maintained and guest areas exceed expectations.
- Motivate teams to achieve operational excellence while maintaining profit margins.
- Ensure the property remains a safe and secure environment for guests and associates.
Guest Experience
- Champion a culture of service excellence by modeling desired behaviors and hosting daily standups.
- Monitor guest satisfaction data identify improvement opportunities and act decisively.
- Build strong relationships with group and convention clients setting and managing expectations.
Sales & Marketing Support
- Strengthen community and civic relationships to enhance brand awareness.
- Partner with sales teams on calls events and site visits to drive business.
- Provide insights on competitive products pricing and services.
Human Resources & Leadership
- Ensure management coverage during peak times.
- Recruit and develop department managers with strong expertise and entrepreneurial leadership.
- Set clear goals coach performance and celebrate team successes.
- Maintain open collaborative relationships across the leadership team.
- Support emergency procedure planning and compliance with management contract requirements.
Why Marriott
At Marriott International we believe our associates are our greatest strength. We foster an inclusive environment where diverse backgrounds and experiences are celebrated. We are proud to be an equal opportunity employer committed to providing access to opportunity for all.
Required Experience:
Director
Key Skills
- Restaurant Experience
- Hospitality Experience
- Assistant Manager Experience
- Management Experience
- Accounting
- Conflict Management
- Computer Literacy
- Hotel Management
- Leadership Experience
- P&L Management
- Supervising Experience
- Restaurant Management
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
