FOSTER CARE SUPPORTS
3003 N Central Ave Phoenix AZ 85012

Salary: $24.3270 HRLY/$50600.16 Salary

Grade: 19

Closing Date: December 7 2025

The Concerns Specialist investigates and set dispositions for licensing issues for licensed Family Foster homes in order to verify all applicable laws and regulations are being observed.

In-state travel required.
Note: May not seek nor maintain a license or certification for any services regulated by the Office of Licensing and Regulation; nor seek or maintain secondary employment with any entity regulated by OLR during employment within OLR.

This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

• Conducts in person interviews and/or observations with children and caregivers and interviews other collateral sources as part of the investigation of licensing issues in licensed foster/kinship homes statewide.
  
• Reviews supporting documentation such as medical records educational records police reports or DCS assessments. Write reports to document interviews/observations. Write letters to set disposition on DCS concerns and licensing issues within required time frames.
  
• Provides education to families and/or agencies on Rules and Regulations to maintain compliance.
  
• Staff licensing concern dispositions with Team Lead Supervisor and licensing agencies as needed. Attend various meetings as assigned.
  
• Other duties as assigned as related to the position.

Knowledge of:

• Regulatory principles and practices as well as federal and state laws and regulations regarding licensing renewal and safety inspections requirements
  
• State and Agency policy and procedures governing licensing licensing amendments and renewals and monitoring and safety inspections
  
• Interviewing and information gathering techniques
  
• Personal computer and software (e.g. Microsoft Office Access Excel Word etc.)

Skills in:

• Organization and workload management
  
• Written and verbal communication
  
• Establishing and maintaining interpersonal relationships
  
• Conflict resolution and problem solving techniques
  
• Database management utilizing computer software programs
  
• Customer service

Ability to:

• Work independently
  
• Prioritize assignments and complete within appropriate time parameters
  
• Be flexible and adaptable
  
• Demonstrate tact and diplomacy in representing the department
  
• Understand and address the concerns of individuals regulated by OLR
  
• Safely operate a motor vehicle (including long distance drives)

Bachelors degree from an accredited college or university in public or business administration social work psychology counseling or other related field with two years of licensing experience or one year of DCS field experience.

Requires the possession of and ability to retain a current valid state-issued drivers license appropriate to the assignment. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R.11). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed if applicable. (Arizona Administrative Code Revised 1/29/2020)

The ability to secure and maintain clearance from the DCS Central Registry.

The ability to secure and maintain an Arizona Fingerprint Clearance Card.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical dental life and short-term disability insurance plans
  
• Top-ranked retirement and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3:42 hours bi-weekly
  
• Deferred compensation plan
  
• Wellness plans
  

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at or by email at. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.