Commercial Lines Account Assistant, Mid Market

About The Role

Were looking for an experienced Account Assistant to support the account management workflow. This role is ideal for a candidate with strong administrative support experience and proficiency in EPIC broker management system.

This position includes working on a book of business in a supportive team and management environment in which knowledge is shared and development encouraged!

What Youll Do

• Executing insurance certificates auto liability slips binders statements of values proposals and processing of client documents (endorsements and policies) within timelines aligned with established service standards
• Maintaining an effective abeyance system aligned with established service standards
• Setting up clients and prospects into brokerage management system and loading policy and underwriting Information into Epic
• Updating rate/premium histories and premium comparisons; calculation of PST Invoicing processing of journal entries execution of premium finance forms collection of aged receivables as required and correction of commission differences
• Maintaining and updating the Summary of Insurance (update as policy changes occur and at renewal)
• Answering client queries communicating with insurance companies
• Assisting clients with Certificate Exchange
• Updating claims history on summaries

What Youll Need for Success

• Diploma or commensurate work experience.
• RIBO Licensed or in progress
• 1-2 years of customer service experience
• Proficient in Microsoft Office: Word Excel and Outlook
• Experience on Epic broker management system an asset
• Strong organizational time and client management skills
• Effective communication skills: verbal and written
• Strong team player
• Proactive and customer focused approach
• Strong initiative and follow up skills

Why Choose HUB

Becoming a part of HUB means that you thrive in an entrepreneurial and fast-paced team environment supported by over 17000 professionals in 500 offices across North America. We are the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker. We provide a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services.

When you choose HUB youre choosing a competitive exciting and friendly work environment that strategically positions you for longevity and offers significant advancement growth and success opportunities. To read more about HUB please visit in it for you

Were committed to you and your well-being with a variety of benefits such as:

• Competitive compensation package including additional ways to earn income beyond the basics of base pay (referral incentive programs bonus eligibility etc.)
• A flexible hybrid environment and paid time off that allows for a work/life balance
• A robust and flexible benefits options that cater to your individual needs with a company RRSP match
• A commitment to your future via HUB-sponsored training development & educational programs to enhance your industry knowledge and expertise opportunities for tuition reimbursement
• Reimbursement of license fees and professional membership dues
• Employee discounts on automotive electronic consumer educational home security travel and home products
• A Discount program for retail and travel coupons
• Tools resources and programs for wellness nutrition and fitness

Culture and Belonging: Our Commitment

At HUB International we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process we encourage you to let us knowwere here to support you. At HUB building an inclusive workplace isnt just part of what we doits at the heart of who we are.

Service: Our Ethos

At HUB International service defines who we are. This dedication extends not only to our clients but also to our employees and the communities were proud to support. Our regional offices are actively engaged in local initiatives reflecting our commitment to giving back and making a meaningful difference.

When you join HUB youll find more than just a careeryoull become part of a team where your skills are valued your growth is encouraged and your contributions have a lasting impact.

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