Business Transformation & Project Management (Non Tech)
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Project Management & Business Transformation
Department: Process Engineering
Industry: Fintech
About the Role
The Project Management & Business Transformation role within the Process Engineering department is a critical position focused on driving large-scale cross-functional strategic initiatives to optimize core business processes enhance efficiency and ensure robust control across the organization. This role requires a blend of expert project management deep business acumen and a process-oriented mindset to successfully execute transformational changes within a fast-paced fintech environment.
Key Responsibilities & DeliverablesStrategic Project & Program Management
Ability to identify areas of focus/ opportunities to maximize business growth & enhance profitability
Customer backward approach / tech automation mindset approach
Resource Alignment: Manage and align resources across multiple concurrent projects including securing commitment from business technology finance and operations stakeholders.
Risk & Change Management: Proactively identify project risks dependencies and bottlenecks. Implement effective change management strategies to ensure smooth adoption of new processes and systems by end-users.
Current State Analysis: Conduct detailed assessments of current state business processes to identify pain points bottlenecks control gaps and opportunities for efficiency gains (utilizing Lean Six Sigma or other relevant methodologies).
Future State Design: Collaborate with business owners to design the optimized future state processes ensuring compliance enhanced customer/merchant experience and operational efficiency.
Process Implementation: Drive the implementation of designed processes working closely with the Technology teams for automation and the Training teams for organizational readiness.
Stakeholder Management: Act as the primary liaison between executive leadership Process Owners Technology and Finance teams. Translate business transformation goals into detailed project plans and operational requirements.
Executive Reporting: Prepare and present concise data-driven reports and roadmaps to senior management clearly communicating project status critical decisions needed and the projected impact of transformation efforts.
Driving Consensus: Be a persuasive and assertive leader who can navigate organizational politics drive consensus and ensure all functions are aligned and committed to the final transformed process.
Technical & Professional Requirements
Experience: 10 years of overall professional experience with a minimum of 5 years focused on leading large-scale complex business or process transformation projects preferably in the Fintech Telecom or Bankingsectors.
Education: Bachelors or Masters degree in Business Finance Engineering or a related quantitative field.
Strong understanding of core fintech/payments processes including Transaction Lifecycle Reconciliation Revenue Assurance Compliance (KYC/AML) and Financial Reporting.
Strategic Ownership: Demonstrated ability to take full ownership of complex multi-year initiatives anticipating challenges and driving the process to the end conclusion not just managing tasks.
Cross-Functional Collaboration: Proven track record of making cross-functional collaboration work effectively by bridging the gap between technical operational and financial teams.
Assertiveness & Influence: Highly assertive communication skills with the ability to influence senior stakeholders and hold teams accountable for commitments and timelines.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Key Skills
- Economics
- Account Management
- Computer Software
- Cosmetology
- Drafting
- Building Electrician
About Company
Paytm started the Digital Revolution in India. And we went on to become Indiaâs leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their s ... View more
