Media and Content Policy Manager, Advertising Trust Policy

Advertising is one of the fastest growing businesses at Amazon and that growth generates challenges in managing huge volumes of advertising submissions while maintaining a high customer experience and working at the speed that advertisers demand. We believe that advertising done well can enhance the value of our customer experience and generate a positive ROI for our advertising partners.

As part of Advertising Trusts Policy & Integrity team you will have high visibility across Amazon business lines establishing the right customer experience and long-term strategy for the success of Amazon Advertising. We are a global and diverse team with a long tenure in online advertising expertise in developing customer experience solutions for highly complex situations risk mitigation and brand integrity. We are looking for deep thinkers innovators and individuals who are customer obsessed.

Key job responsibilities
Policy creation and management from rationale to policy language to communication to technical implementation to ongoing monitoring through data across multiple publishers.
Clearly communicate risks including through high-quality written presentations behind policies to internal stakeholder teams to support understanding and consensus of policy positions
Work with product teams by creating business requirement documents to ensure policy compliance for developing ad products
Build collaborative relationships across other policy teams within the Ad Trust Policy team across Ads Trust the Sales organization Legal PR Public Policy and other business units outside of Ads as necessary to support policy management.
Occasionally support high-risk and high-impact escalations in partnership with moderation and tiered support teams.
Build an understanding of how ad tech systems generally function and how Amazons functions to inform policy work.

A day in the life
In a typical day a Policy Manager will monitor policies for accuracy and fit using a variety of signals and may handle escalated questions related to compliance with our ad policies in categories. They will develop knowledge in locale specific requirements and make decisions that consider cultural and societal norms. They will be build policy recommendations based on assessing risk across multiple risk vectors. They work with product teams to understand the intersection of policy and product to solve for risks in the most efficient ways. They will partner with internal publishers and external supply partners. They will identify areas for collaboration resource sharing and escalation management coordination between multiple teams across Amazon that work in the same space in order to bring consistency to our advertisers and shoppers.

About the team
The Ad policy team owns global ad policies across all ad products and Amazon Publishers. This dynamic team is an integral part of how we support Amazon Advertising and as such has touch points across multiple areas of our business. We make a customer impact with every ad we serve and pride ourselves on doing so with a customer-centric focus.

- Masters degree or above in a relevant discipline (e.g. Law Political Science Public Policy Public Affairs Economic Development)

- 5 years of regulatory frameworks and policy analysis methodologies experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124600/year in our lowest geographic market up to $206100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.