Sales Development Rep (SDR)

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Pipeline Generation & Prospecting

• Proactively identify research and engage enterprise-level prospects across QSR Fast Casual Sports & Entertainment and Food Service Management verticals.

• Conduct outbound outreach via email phone LinkedIn and event-driven campaigns to build awareness and interest in our platform.

• Execute highly personalized outreach that demonstrates understanding of industry operational challenges (speed of service labor constraints order accuracy kitchen throughput multi-location management integration complexity).

• Manage inbound leads from marketing campaigns and qualify prospects through discovery conversations.

Qualification & Discovery

• Conduct initial qualification calls focused on uncovering operational technical and strategic needs.

• Identify pain points related to POS modernization digital transformation menu management kitchen operations data visibility and multi-location control.

• Assess readiness decision makers buying processes timeline and budget alignment using MEDDICC or similar methodologies.

• Set high-quality meetings and product demonstrations for Enterprise Account Executives.

Collaboration & Alignment

• Partner closely with Enterprise AEs to execute targeted account strategies and support multi-threaded engagement.

• Work with Marketing to shape messaging industry-specific campaigns and event follow-up workflows.

• Provide real-time feedback on prospect objections market trends and competitive intelligence.

Tools Process & Reporting

• Maintain precise CRM hygiene (Salesforce or similar).

• Utilize sales engagement and data tools (Outreach Apollo ZoomInfo LinkedIn Sales Navigator) to maximize contact velocity and personalization.

• Track activity metrics pipeline creation conversion rates and account-based campaign performance.

Qualifications

Required

• 13 years of SDR/BDR experience preferably in SaaS enterprise technology or restaurant/hospitality tech.

• Strong understanding of enterprise buying cycles and multi-stakeholder environments.

• Exceptional verbal written and presentation communication skills.

• Ability to conduct structured discovery and articulate value around operational efficiencies digital transformation and guest experience.

• Comfortable working in long sales cycles (1224 months) and contributing to account-based strategies.

• Highly organized self-driven and able to manage high-volume prospecting while maintaining quality.

Preferred

• Experience prospecting into QSR Fast Casual or enterprise restaurant brands OR Sports & Entertainment or Food Service Management (B&I Healthcare Higher Ed).

• Knowledge of POS systems digital menu technology kitchen automation tools or similar operational technology platforms.

• Familiarity with MEDDICC Challenger or value-based selling principles.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .