Repairs Supervisor

Portsmouth - UK

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Were VIVID! We offer a vibrant friendly inclusive culture that supports develops and attracts the best people!

Were recruiting for aRepairs Supervisor contractually based out of ourPortsmouth officecovering theSouth Hampshire area.This is afull time permanentposition working37 hoursper week. Your time will be split between office working and time out on site with your trade team but also allows for hybrid home working.

Want to know what we can offer you

26 days holiday (plus bank holidays) with the opportunity to buy or sell annual leave
A productivity-related bonus scheme to enhance your take-home
A generous contributory pension of 6%. Well match employee contributions between 7% and 10%
Life assurance paid at x 3 annual salary
Private medical insurance
Health care cash plan called Medicash
Enhanced pay for maternity paternity adoption and shared parental leave
Access to counselling legal and financial information
Electric car scheme
Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes

Heres the facts about the role:

As a Repairs Supervisor youll line managea team of multi-disciplinedtrades staff making sure they deliver a first-class value for money repairsandmaintenance ensurethatall works carried outare completed toa high standardand withinagreed servicelevelagreements(SLAs).Youll do this by regular work in progress and post-work inspections and will conduct regular 1-1s/90-day reviews for yourteam making sure any training needs are identified. Youll manage any absence and performance issues where needed and will also recruit new staff and take necessary action to make sure your team remain fully skilled flexible and high performing to carry out their roles.

With your focus on delivering a great customer experience youllwork with your team to ensure an exceptional level of quality assurance is provided. But when on the occasions where complaints are made a full investigation is carried out to resolve matters quickly. Youll be tasked with making sure the right action is taken to reduce complaints in future the quality of the works improves and customer satisfaction increases. Youll also beresponsible for making sure that all works are carried out in line with best value taking responsibilityfor thecosts within your team.

Youll have strong leadership skills with experience of managing trade operatives and working in the social housing sector. Youll have the ability to lead a team and will be a confident communicator who remains professional and calm under pressure. It would be advantageous to have knowledge of property construction and problem diagnosing.

To succeed in this role youll be driven to meet/exceed targets and continually improve our service. Youll have competent IT skills organisational skills and the ability to work in a fast-moving environment!

Asthis role involves travel - with some of your time spent out on-site visiting properties and your trade team - a full UK driving licence and access to a vehicle forbusiness use is a requirement. Business mileage will be paid.

Offers are subject to a satisfactory DBS check.

Interviews are due to take place Wednesday 17 Dec (subject to change).

The Company

Were a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home and from the moment customers move into their VIVID home were here to help with that and more.

Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term and this means in the quality safety and energy efficiency of existing homes and neighbourhoods with a firm focus on improving services so theyre easy to use and access by our customers.

Were addressing the shortage of affordable housing in the south building the right type of homes to meet the needs of our local communities. Were the sixth largest developer of new homes amongst housing associations in England having built over 1500 last year.

This is summed up in our vision More homes bright futures.

Living VIVID

As a people business we work hard to create a high-performing and fun working environment. We invest in our peoples development whilst looking after their wellbeing with our award-winning initiatives.

Private medical / medicash benefits

Enhanced
paternity / maternity leave

Qualification funding support

Electric car scheme

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Were committed to diversity and inclusion and want people from all walks of life to apply for our vacancies.

Were a disability confident leader with disabled-friendly offices and well make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form.

If you need additional support with your application please get in touch with us
on or email.Well be happy to help.

Documents

Required Experience:

Manager

Were VIVID! We offer a vibrant friendly inclusive culture that supports develops and attracts the best people!Were recruiting for aRepairs Supervisor contractually based out of ourPortsmouth officecovering theSouth Hampshire area.This is afull time permanentposition working37 hoursper week. Your tim...