Documentation Support Specialist

Windings Inc. is a 100% employee-owned company meaning every employee-owner shares in our success. As an ESOP since 1998 we contribute 1012% of your annual pay toward your retirementat no cost to you.

For over 60 years weve built custom motors and components for some of the worlds toughest environmentsfrom outer space to the battlefield racetracks and deep drilling sites.

What Youll Do

Were looking for a Documentation Support Specialist who thrives in a fast-paced detail-driven environment and enjoys working at the intersection of engineering costing and customer this role you will help strengthen and grow customer relationships by generating accurate quotations developing cost estimates maintaining documentation systems and supporting engineering workflows.

If you love organization clarity problem-solving and being a go-to resource for both data and documentation this is the job for you. Your work directly contributes to our mission: Making our Customers Critical Mission Possible.

As a Documentation Support Specialist you will support our engineering and sales teams by preparing quotations maintaining product development records creating and organizing documentation and ensuring compliance with ISO/AS9100 and customer requirements. Youll help drive efficiency accuracy and accessibility of engineering documents and costing information which are critical foundations for our long-term growth and profitability.

Essential Duties and Responsibilities

• Prepare quotations and cost estimates including product tooling engineering effort assumptions specifications and delivery timelines.
• Present quotes to the sales team and support the companys sales process.
• Maintain accurate customer and project information in the CRM system.
• Support engineering by creating workflow documentation initial BOMs and routing based on prints.
• Create and maintain stock codes for materials fixtures components and assemblies within the ERP system.
• Develop a working understanding of production materials processes and costing.
• Ensure all work complies with Quality System Requirements.
• Review organize and maintain documentation for accuracy completeness clarity accessibility and version control.
• Protect sensitive information and manage controlled access to documents.
• Assist internal users with documentation systems through training troubleshooting and user support.
• Develop maintain and improve documentation standards and best practices.
• Maintain electronic customer print files in compliance with ISO AS9100 and customer requirements.
• Collaborate with operations and engineering to identify opportunities to reduce cost and lead time.
• Communicate and champion company best practices and critical customer needs.

Knowledge/Skills

• Strong independent decision-making problem-solving and analytical skills
• Ability to manage multiple priorities with urgency accuracy and professionalism
• Clear written and verbal communication skills with exceptional attention to detail
• Proficiency with office software and the ability to learn and use multiple internal business documentation and ERP systems.
• Ability to read multi-level technical prints
• Positive curious enthusiastic and team-oriented mindset
• Ability to work independently when required

Education

• High school diploma or GED required
• Technical degree or certification preferred

Experience

• 12 years in manufacturing design or costing engineering; experience with electric machines/components preferred
• 12 years in technical writing for quotations proposals or engineering documentation preferred

What You Will Get

• An awesome employee-ownership culture
• Full benefits package (medical dental vision disability life and more)
• Paid time off
• 401k match and ESOP contributions
• Flexible work environment
• Education reimbursement

$23.5 - 26.00 starting pay per hour DOQ

We are committed to providing pay ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience qualifications location and internal equity considerations. The listed pay range is provided in good faith and is subject to adjustments in accordance with company policies and market conditions.

This position is eligible to participate in a performance-based bonus program based on company performance goals. Bonus payouts are not guaranteed and are determined at the companys discretion.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands and fingers to handle or feel; frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee is regularly required to stand and walk. Specific vision ability by this job includes close vision distance vision peripheral vision depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

Other Requirements

Because employees in this position must handle information covered by the International Trade and Arms Regulations (ITAR) and/or Export Administration Regulations (EAR) successful applicants will be: (1) required to verify their identity and their status as a U.S. citizen or national U.S. lawful permanent resident or person granted refugee or asylee status (or equivalent) in the U.S.; OR (2) undergo additional steps including but not limited to licensure from the Directorate of Defense Trade Controls (DDTC) in the Bureau of Political-Military Affairs at the U.S. Department of State and/or the Bureau of Industry and Security (BIS) at the U.S. Department of Commerce.

Equal Opportunity Employer

Windings is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information disability or protected Veteran status. We are committed to providing a workplace free of any discrimination or harassment.

No Soliciting

Windings will not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to Windings job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Windings Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Windings Talent Acquisition team.