Communications and Community Relations Specialist

King Countys Road Services Division is currently seeking a Communications & Community Relations Specialist (Project/Program Manager II) who is skilled in project coordination to join our dynamic and fast-paced Communications Team handling a high volume of tasks and projects.

As a key member of our Communications team you will be at the forefront of keeping the public well-informed and engaged. This multi-faceted role balances both individual autonomy and collaborative teamwork. The work environment is fast paced with a high project volume and the team works together to meet the challenges.

This position will keep the public informed of traffic interruptions and delays due to emergencies storms major capital road projects and the daily work of our general road maintenance program in unincorporated King this role you will be tracking communication for dozens of different projects coordinating direct mail campaigns and other project materials developing creative content for social media flyers presentations and updating content for multiple project websites. This position will alsoimplement and support communications/outreach plans. If you have a passion for organization enjoy juggling multiple tasks and find satisfaction in creating order where needed we encourage you to apply today!

Our commitment to Equity Racial and Social Justice

The Department of Local Services is deeply dedicated to fostering Equity Racial and Social Justice in every aspect of our work. Our commitment to True North values which ensures every person has the opportunity to thrive and reach their full potential forms the core of our mission and purpose. Our pledge is to cultivate embrace and celebrate the distinct experiences viewpoints and perspectives of our people partners and the communities we serve. Through this work we dismantle systemic barriers address inequities and actively confront prejudices and biases. We acknowledge this journey is ongoing and we remain steadfast in our efforts to create a positive impact for our employees and communities alike.

This position is assigned to the Road Services Division and will support the Road Services Communications and Community Relations Team.

• Provide accurate and timely notifications by email web phone social media signage and direct mail to the public and key service agencies such as emergency responders regarding current and upcoming road closures and lane restrictions.
• Vigilantly monitor track and report out changes to construction project work and schedules.
• Create engaging content for social media about the work of Road Services that draws peoples attention.
• Contribute to the writing and development of materials for construction projects and other initiatives (blogs flyers postcards websites presentations video photography and newsletters).
• Coordinate the production and distribution of printed outreach materials including flyers postcards and brochures.
• Support creation and improvement of processes and templates to improve team efficiency and effectiveness.
• Work collaboratively and facilitate effective communication with project staff and contractors involved in the construction process.
• Support and implement communications/outreach plans.
• With a team participate in in-person outreach activities such as door-to-door farmers markets festivals and fairs to share current and upcoming projects with the community.
• Provide assistance with staffing and coordinating internal and external educational and community events.
• Other duties as assigned.

• Demonstrated proficiency in managing substantial amounts of data and tracking large volumes of information.
• Possess exceptional organizational skills including effective time management; ability to work under deadlines and on several tasks simultaneously.
• Demonstrated ability in writing and developing clear engaging and persuasive content for various mediums such as blogs flyers postcards websites presentations and newsletters.
• Demonstrated capacity to proactively participate in enhancing processes to achieve ongoing improvements and increased efficiencies.
• Demonstrated experience working in fast-paced environments (independently and on a team) while managing multiple competing priorities and meeting critical deadlines.
• Possess strong interpersonal skills with the ability to liaise with a broad variety of partners from engineers to unincorporated community members.
• Demonstrated ability in implementing and facilitating effective communication and outreach strategies.
• Demonstrated commitment to championing social and racial justice equity inclusion and belonging.
• Ability to tactfully engage diverse groups customers and government officials with sensitivity to the political environment.
• Experience writing with concise plain language to communicate complex and technical information to a general audience.
• Demonstrated ability to contribute both as a collaborative team member and work independently.
• Proficient in the use of Microsoft Office products including Word Excel PowerPoint SharePoint and Teams.
  
  

• Can keep pace with new communications and social media trends.
• Have experience with video film graphics and/or photography production.
• Enjoy working with public and governmental agencies.
• Speak a language other than English.

INTERVIEW SCHEDULE:Those applicants who pass the initial screening will be invited to participate in an interview the week of 12/22/2025.

WHO MAY APPLY:This recruitment is open to all qualified applicants and may be used to fill current and or/future career service term-limited temporary short-term temporary and or/special duty positions over the next six months. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer.

APPLICATION PROCESS: A full and complete King County application is required. Please submit a letter of interest that tells us what draws you to our Communications and Community Relations Lead position with King County Road Services. The letter should also tell us what experience skills background and abilities make you a great fit for this job. Applicants will be screened for clarity completeness and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Minimum qualifications and answers to supplemental questions must be demonstrated in your application materials.

For interviewing tips please see the STAR-LA method:

WORK SCHEDULE: The work week is normally Monday through Friday 8.00 a.m. to 5:00 p.m. and adjustments to the schedule may be discussed with your supervisor. This position is Non-Exempt from the provisions of the Fair Labor Standard Act and is eligible for overtime pay with prior supervisor approval.

EMERGENCY DESIGNATION STATUS: This position has been designated Mission-Critical. Those employees who provide maintain and re-establish essential county functions as described in agency Continuity of Operations plans.

Unless otherwise directed by the County Executive department director or agency head all employees regardless of designation are expected to report to work or request leave during an emergency or inclement weather. For more detailed information please visit HR Policy County OperationsDuring Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

UNION MEMBERSHIP: This position is represented by PROTEC17

REMOTE AND ONSITE WORK:

The Communications team works in a hybrid model with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center 201 S. Jackson Seattle WA 98104 and secondary onsite location at the Roads Maintenance Facility 155 Monroe Ave NE Renton WA 98056. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the departments hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

To learn more about the Department of Local Services please visit our website at: named King County as one of Washington States best employers.

Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the team dedicated to serving one of the nations best places to live work and play.
Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

For more information regarding this recruitment please contact: