Remote Customer Support Specialist
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Job Location:
Dripping Springs, TX - USA
Monthly Salary:
USD 24000 - 32000
Experience Required:
0-1years
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you looking for a flexible work-from-home opportunity Join our team as a Remote Customer Support Specialist and help support customers of various clients! In this role youll handle inbound calls ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others this is the perfect role for you!
Responsibilities:
- Handle inbound and outbound calls to support customers of various clients
- Provide excellent customer service addressing questions and concerns
- Accurately enter information into our database
- Follow up with customers as needed to ensure satisfaction
- Meet and exceed performance metrics to qualify for advancement opportunities
Requirements
- High school diploma or equivalent
- Strong verbal communication skills
- Reliable internet connection and a quiet workspace
- Basic computer skills(Microsoft Office proficiency)
- Ability to work flexible hours including evenings and weekends(set your own schedule)
Technical Requirements(MANDATORY to begin work):
- Windows 11OS
- Minimum 16 GB RAM(desktop or Laptop)
- No Chromebooks or Apple computers
- Dual monitors(not needed at time of application)
- Noise-canceling USB headset(not needed at time of application)
- Hardwired internet connection (not needed at time of application)
Benefits
- Work from the comfort of your home
- Starting pay of $12-$15/hour(with increase opportunities)
- Opportunities for advancement based on performance
- Supportive team environment
Required Skills:
What Youll Need: Strong problem-solving skills and a proactive attitude Excellent written and verbal communication abilities Empathy and patience to understand customers needs Familiarity with customer support software and tools Prior experience in customer service or related fields is a plus
Required Education:
High School
Company Industry
IT Services and IT Consulting
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
