Director of Employer Outreach & Consulting (Administrative Staff) PN

Preferred Qualifications:

Education

• Bachelors degree in a relevant field such as Business Administration Public Administration Law Communications or a related discipline.

Experience

• 5 years of experience in operations management strategic planning and policy development preferably in a public sector insurance or regulatory environment.
• 4 years of experience coordinating programs setting organizational goals and collaborating across departments to achieve strategic objectives.
• 3 years of experience in stakeholder engagement public speaking and representing an organization to external audiences including advocacy and liaison roles.

Skills

• Proven ability to develop and implement policies and procedures interpret laws and regulations and lead cross-functional initiatives.
• Strong analytical problem solving and data analysis skills with experience using performance metrics to drive decision making.
• Excellent verbal and written communication skills with the ability to build relationships with diverse stakeholders and communicate complex information clearly.
• Demonstrated leadership and supervisory experience with strong organizational and project management abilities.

Unusual Working Conditions:

• This position is overtime exempt.

• THIS POSITION IS UNCLASSIFIED PERSUANT TO ORC 124.11(A)(9).

• Position requires travel; therefore persons occupying this position must provide their own transportation and/or legally operate a state owned vehicle.

• The final external applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test result will NOT be offered employment.

• The final applicant for this position must submit to and pass an extensive background check by the Ohio State Patrol prior to appointment.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.

A Little About Us:
With roughly 1500 employees in 7 offices across Ohio BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.
For Ohio employers we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture:
BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups participate in online forums discussing societys impact on our services and workplace and learn about how different perspectives can improve leadership skills.

Our Vision:
To transform BWC into an agile organization driven by customer success.

Our Mission:
To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values:
One Agency Personal Connection Innovative Leadership Relentless Excellence.

What our employees have to say:
BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture helpfulness and acceptance Ive been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees their level of dedication to service pride in their work and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off including vacation personal sick leave and 11 paid holidays per year
• Childbirth Adoption and Foster Care leave
• Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
• Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

EEO & ADA Statement:
The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law state law and any effective executive order.

The Ohio Bureau of Workers Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request a reasonable accommodation due to disability pregnancy or religion please contact the ADA mailbox at:

Educational Transcripts:
For any educational achievements to be considered during the screening process you must at least attach an unofficial transcript that details the coursework you have completed.

All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.

Background Check:
Prior to an offer of employment the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.

BWCs core hours of operation are Monday-Friday from 8:00am to 5:00pm however daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWCs seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What Youll Be Doing:

• Manage statewide operations of the Employer Management Service and Employer Outreach & Consulting Programs including policy and program development evaluation and oversight.

• Serve as a liaison between employers BWC leadership stakeholders and the public to communicate and share critical information.

• Lead and contribute to short and long term strategic planning efforts aimed at increasing productivity reducing service costs and generating premium for the State Insurance Fund.

• Coordinate program operations across divisions and departments and establish both annual and long range goals for the agency.

• Develop and implement policies procedures and laws related to underwriting ensuring staff are trained and compliant.

• Evaluate and recommend updates to the Ohio Administrative Code to support strategic initiatives and the development of new programs.

• Represent the division on agency-wide issues including employer fraud prevention training seminars and employer focused programs.

Major Worker Characteristics:

Knowledge of budgeting accounting management work force planning employee training & development supervision public relation human relations BWC policies & Procedures*; counseling; interviewing; business; WC Law*; Federal State tax*.

Skill in operating personal computer.

Ability to deal with many variables & determine specific action; read & record figures accurately comprehend & record figures accurately add subtract multiply & divide whole number; complete routine forms; maintain accurate records; interview job applicants effectively; understand manual & verbal instructions technical in nature; prepare meaningful concise & accurate reports; proofread technical materials recognize errors & make corrections; use proper research methods in gathering data; gather collate & classify information about data people or things; work alone on most tasks; handle sensitive inquiries from & contacts with officials & general public; resolve complaints from angry citizens & government officials.

(*) developed after employment