Salesforce Administrator (mfd)

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Brukers high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular cellular and microscopic close cooperation with our customers Bruker is enabling innovation improved productivity and customer success in life science molecular and cell biology research in applied and pharma applications in microscopy and nanoanalysis as well as in industrial applications. Today worldwide more than 11000 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated high-value life science and diagnostics systems and solutions in preclinical imaging clinical phenomics research proteomics and multiomics spatial and single-cell biology functional structural and condensate biology as well as in clinical microbiology and molecular diagnostics.

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The Salesforce Team is part of the Commercial Excellence department that acts as the strategic business partner to the sales service and order fulfillment organization. The team supports the global business and support functions by optimizing the go-to market approach enabling back-office processes and striving to improve existing commercial and after-market.

As a Salesforce Administrator (m/f/d) you will be joining a young passionate and goal-oriented Salesforce team that is responsible for a highly customized Salesforce instance with more than 1700 users. You will be working in a remote multicultural team environment with an Architect Developers Administrators and Business Analysts. Continuously expanding your skills and certifications is encouraged and supported.

As Salesforce Administrator youll play a vital role in maintaining and continuously improving our Salesforce platform and user experience. You should enjoy all aspects of user management including support tickets training and designing solutions. You have a good understanding of the Salesforce platform and can identify and communicate recommendations for improvements. Together with our Business Analysts and Developers youll be part of Salesforce projects to improve existing or establish new features.

• All aspects of user management including new user setup roles profiles permissions public groups OWD sharing rules and the overall security model
• Provide ongoing support and training to end users including day-to-day support via ticketing system the creation and delivery of training materials demoting new features documentation maintenance and troubleshooting.
• Make Salesforce configuration changes in alignment with the developers including but not limited to: Flows fields page layouts record types custom settings dashboards and reports approval processes.
• Manage Salesforce data including importing exporting and mass updating of data.
• Improve business productivity efficiency and performance through critical evaluation of information gathered from multiple sources and making suggestions for improvements.

• Bachelors degree or equivalent and minimum 1 year of professional work experience in .
• Demonstrated ability to communicate effectively and professionally in written and oral English (min. B2)
• Strong understanding of Salesforce core features (Sales Cloud Service Cloud) and first experience of Salesforce administration. Salesforce CPQ and Experience Cloud knowledge desirable.
• Salesforce Administrator Certification is a strong plus. Understand the declarative features of the Salesforce Platform and how they can be used to design a human-centered user experience to solve problems.
• Strong data management skills and analytical mindset with attention to detail.
• Able to collaborate and communicate effectively with international end-users and in cross-functional project teams.

Bruker is committed to fostering an inclusive and respectful workplace. We welcome applications from all qualified individuals and evaluate candidates based on their skills experience and qualifications. We do not discriminate based on any personal characteristic or background protected by applicable laws.