What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
Hospitality - Were passionate about delivering exceptional guest experiences.
Integrity - We do the right thing all the time.
Leadership - Were leaders in our industry and in our communities.
Teamwork - Were team players in everything we do.
Ownership - Were the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
DoubleTree by Hilton Alana - Waikiki Beach is looking for Food and Beverage Cashier (On Call). Located at the edge of Waikiki beach with the Royal Hawaiian Center and Ala Moana Center within a mile. Out hotel has 317 guest rooms and 9000 square feet of event space.
In addition you will find the Aloha spirit service throughout every corner of our property. Join us where we know that youll love being a part of the Hilton team that is ranked #1 on Fortunes Worlds Best Workplaces list!
Ideal candidate for this role will possess:
Flexible varied scheduling availability.
1 year customer service and cash handling experience.
Ability to operate POS system independently.
TB Clearance certificate required.
Shift Pattern: AM PM (varied including weekends and holidays): 5:45am-10:30am and/or 5:00pm-10:00pm
Pay Rate: $27.42
What will I be doing
As a Food and Beverage Cashier you would be responsible for totaling and processing guest food and beverage purchases in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
Greet and acknowledge guests upon check-out from dining outlet.
Accurately total process and collect payments from guests to include but not limited to using the point-of-sale system handling money processing credit and debit cards making change and processing gift certificates and cards.
Ascertain guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a supervisor if necessary.
Respond to guest inquiries and requests in a timely friendly and efficient manner.
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.