Enterprise Account Executive

London - UK

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

We believe conversations will become the #1 way to shop.

At Gorgias were building the platform that makes this real: a unified AI agent that sells supports and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce and were leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal seamless and intelligent. By combining deep product expertise with the latest in AI were making shopping feel more natural human and connected than ever before.

To win we focus relentlessly on:

Quality: conversations that feel authentic and on-brand.
Experience: effortless shopping from chat to checkout.
Re-engagement: personal 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy Gorgias is building the foundation for the next decade of ecommerce where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

About the Role

We are seeking a driven strategic and highly entrepreneurial Enterprise Account Executive to lead our expansion into the United Kingdom with a primary focus on acquiring high-value merchants generating $20M in GMV. As our first enterprise hire in the region you will serve as the cornerstone for Gorgias UK market presence.

This role is ideal for someone who thrives in new markets: youll identify high-value opportunities shape our go-to-market motion and build the foundation for what will become a major revenue region for Gorgias. Youll operate with autonomy backed by global teams as you position Gorgias as the leading customer experience platform for large-scale e-commerce and retail brands across the UK.

What Youll Do

Lead UK market development as the first regional Enterprise hire identifying key verticals high-GMV opportunities and strategic footholds.
Build and execute enterprise acquisition strategies tailored to the UK ecommerce landscape and aligned with global revenue goals.
Own the full sales cycle from prospecting and qualification to negotiation and closing for merchants with $20M in GMV.
Collaborate with BDR & ABM team members to design localized outbound campaigns messaging and account-based motions that resonate with UK buyers.
Act as a regional GM by growing our existing partnerships establishing new relationships influencing GTM resourcing and shaping our long-term footprint in the UK and Europe.
Work cross-functionally with marketing product partnerships and customer success to create cohesive strategies and deliver strong customer outcomes.
Report consistently on pipeline health and regional insights sharing market intelligence forecast updates and competitive trends with leadership.

Who You Are

A seasoned enterprise seller with 5 years of SaaS experience and a track record of closing complex high-value deals.
Experienced in e-commerce or DTC environments with the ability to understand merchant operations and articulate ROI clearly.
Highly entrepreneurial comfortable building a market from scratch and operating autonomously in a new region.
Strategic in your approach able to craft territory plans outbound strategies and prioritization frameworks.
An exceptional communicator with strong presentation and negotiation skills especially with C-level stakeholders.
Analytical and data-driven confident using CRM tools and insights to guide decisions forecast accurately and refine processes.
Adaptable and resilient thriving in fast-paced environments and able to manage multiple priorities while delivering results.
Fluency in German is highly valuable enabling you to prospect nurture and close opportunities within the expanding DACH enterprise market in addition to the UK and the rest of EMEA.

AI at Gorgias
At Gorgias AI is a natural extension of how we work and build. Our teams use it every day to research write analyze code and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT Claude Granola Cursor & others) and an annual L&D budget to explore new ones.

The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows and each team has AI champions who showcase fresh ideas during weekly company-wide standups now practically AI demo sessions.

We see AI not as a replacement for creativity or empathy but as a multiplier helping us move faster think deeper and serve customers better.

AI use in Recruiting at Gorgias
We use AI tools to assist in managing and assessing applications with human oversight at every stage.

Diversity & Inclusion at Gorgias
Were committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds experiences and perspectives because diverse teams drive innovation and better decision-making.

If you need accommodations during the application or interview process please contact us at .

Required Experience:

We believe conversations will become the #1 way to shop.At Gorgias were building the platform that makes this real: a unified AI agent that sells supports and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce and were leading that shift.Our mission is...