Location: (Jaipur) Restaurant / Lounge / Bar
Reporting To: Area Manager /Corporate F&B Manager
Role Overview
The Restaurant Manager is responsible for the complete daily operations of the restaurant lounge & bar. The role ensures high service standards revenue growth team development guest satisfaction and adherence to brand and safety guidelines.
Key Responsibilities
1. Daily Operations Management
Supervise day-to-day restaurant lounge & bar functioning.
Ensure smooth service flow during peak hours.
Maintain ambience cleanliness grooming and brand standards.
Ensure timely opening/closing checklist completion.
2. Guest Experience & Service Quality
Greet and interact with guests ensuring top-notch service.
Handle escalations complaints and VIP guest service.
Monitor guest satisfaction scores and implement improvements.
3. Sales & Revenue Management
Achieve daily/weekly/monthly sales targets.
Execute upselling and suggestive selling programs.
Coordinate with marketing for promotions events theme nights.
Analyze menu performance and recommend pricing/changes.
4. Team Leadership & Training
Manage staff scheduling attendance and discipline.
Train service team bartenders stewards & runners on SOPs.
Conduct pre-shift briefings and weekly training sessions.
Evaluate team performance and plan skill development.
5. Bar & Beverage Oversight
Supervise bar operations beverage stock cocktail recipes & service standards.
Ensure compliance with excise regulations and responsible alcohol service.
6. Inventory & Cost Control
Maintain accurate stock levels for food beverages & consumables.
Reduce wastage pilferage and ensure FIFO.
Work with vendors & procurement for quality supply.
Monitor COGS variance and consumption reports.
7. Reporting & Administration
Prepare daily sales reports inventory reports & staff performance data.
Manage cash handling billing accuracy and POS operations.
Coordinate with HR finance marketing and central kitchen teams.
Requirements
Education
Diploma/Bachelors degree in Hotel Management / Hospitality preferred.
Experience
37 years of F&B experience with at least 12 years as Assistant RM / Floor Manager / Restaurant Manager.
Skills & Competencies
Strong leadership & communication
Excellent guest-handling skills
Knowledge of food cocktails bar service and menu engineering
Operational discipline and eye for detail
Good financial understanding (P&L basics inventory wastage control)
Ability to work under pressure & manage peak load
Key Performance Indicators (KPIs)
Sales achievement
Guest satisfaction score
Cost control & inventory variance
Staff training & retention
Audit & hygiene scores
Service consistency and complaint index
Required Experience:
Manager
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