Medical Lab Scientist Team Lead(Nights)

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.

• Orients guides and mentors team members and students to help build confidence and competency in skills knowledge and abilities. Administers and grades staff competency assessments.

• Participates in laboratory and organization wide initiatives.

• Performs qualitative and quantitative tests and examination using various analyzers and/or manual methods.

• Sets pace for workload and troubleshoots workflow issues for laboratory section. Utilizes all available work time by assisting others and performing additional tasks.

• Meets turnaround time expectations as defined by management.

• Performs the six elements of competency for test systems used to generate patient test results in all areas assigned to work.

• Recognizes investigates and correctly resolves test discrepancies. When problems arise takes appropriate action to investigate and address and notifies management for follow-up.

• Compiles and reviews monthly quality control data to include actions for variances identified and provides proper documentation of all variations. Oversees section compliance by reviewing and responding to College of American Pathologists (CAP) Accreditation Checklists questions/ findings. Completes online CAP Inspector Training.

• Develops plan leads implementation and performs data analysis of validations. Coordinates instrument maintenance and repairs.

• Independently handles resolution of complex problems and issues for section. Assists with policy review and submission.

• Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.

• Uses resources efficiently; does not waste supplies. Actively participates in inventory management.

• Generates and communicates new ideas and suggestions that will improve quality or service.

• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below

• Three years of experience in a clinical laboratory as a Medical Laboratory Scientist/Medical Technologist or comparable role

• MLS - Medical Laboratory Scientist (AMT)

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Exhibits strong interpersonal teamwork and leadership skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients visitors physicians and co-workers

• Adapts to multiple ongoing priorities including organizing heavy workflow with minimal supervision

• Strong attention to detail and ability to achieve and maintain accuracy

• Ability to work independently and execute above average technical skills

• Demonstrates sound judgment and discretion to recognize problems ranging from simple to complex identify causes and take corrective action

• Possesses basic computer knowledge; operates multiple computer systems to include Hospital/Laboratory Information Systems and Office software to maintain patient and testing records and other related documents

• Ability to recognize changes that are critical to patient care

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Houston Methodist Baytown Hospital located 35 miles east of Houston is the areas only full-service hospital offering specialized medical care for patients at every stage in life. This 230-licensed bed hospital with 15 operating rooms and over 1700 employees brings Medical Center excellence and quality care close to East Harris and surrounding counties.