Account Manager
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Intro
Account Manager - Cape Town WC Western Cape
Introduction
BNM was started over 29 years ago and is regarded as a market leader in the promotional industry. We adopt a market-led approach to branded goods clothing and merchandise space with a focus of on-going product innovation perfect execution and on time delivery.
Introduction
BNM was started over 29 years ago and is regarded as a market leader in the promotional industry. We adopt a market-led approach to branded goods clothing and merchandise space with a focus of on-going product innovation perfect execution and on time delivery.
Job Specification
Job Overview
We are seeking a proactive and detail-orientated Brand Administrator with a focus on Client Services and Product Specialist to join our dynamic team. This role is responsible for managing client relationships sourcing innovative products overseeing production processes and ensuring seamless execution form concept to delivery. The ideal candidate is creative solution driven and thrives in a fast paced environment where customer satisfaction and operational excellence are key priorities.
Offer
Key Responsibilities:
Client Relations and Services
Build develop and maintain strong relationships with new and existing clients and stakeholders.
Ensure all client enquiries briefs and request align with expectations budgets and timelines
Prepare creative innovative and relevant presentations aligned with client CI and brief
Offer tailored solutions to meet client objectives
Oversee artwork approvals and provide clients with pre-production samples where required
Manage all client amendments promptly and accurately
Deliver outstanding customer service with efficient problem resolution and professional communication.
Product / Sourcing
Develop a thorough understanding of each clients corporate identity (CI).
Regularly review client websites to stay informed about products and opportunities.
Proactively share new product ideas with the team for inclusion in client offering
Identify and source new and innovative products or suppliers that add value to both BNM and clients
Collaborate with branders and perform product quality checks where necessary.
Production Process
Manage cost pricing selling prices and markups
Execute client purchase orders (Pos) accurately and efficiently
Prepare quotations and invoices for client approval
Coordinate artwork layouts lead times distribution and shipping
Oversea production to ensure all deliverables meet deadlines and clients SLAs
Liaise with manufacturers distributors vendors and contractors to manage schedules and instructions
Verify supplier invoices to ensure values align with Pos
Escalate high-value jobs for approval as required by company policy
Maintain up to date administrative records
Quality and Operations
Ensure timely processing of orders ad effectively delivery logistics
Verify branding accuracy and artwork approvals prior to production
Manage client deliveries to minimize additional costs
Monitor production timelines to prevent delays
Suggest and implement process improvements to enhance efficiency and cost effectiveness
Supplier Relations
Build and maintain strong mutual beneficial relationships with suppliers
Negotiate optimal pricing and promote the use of BEE compliant suppliers where possible
Source new suppliers and innovative productions to strengthen the brand offering.
Key Competencies
Strong communication and interpersonal skills
Excellent organizational and multitasking ability
Attention to detail with a focus on quality
Creative problem solving mindset
Ability to work independently and collaboratively
Proficiency in relevant software digital and AI tools
Qualifications and Experience
Minimum 3 5 years experience in client services marketing or production coordination (preferably in branding promotional or related industries)
Strong understanding of client services principles sourcing and production processes
Experience in managing suppliers relationships and coordinating multiple projects you meet the above requirements and wish to apply please forward a detailed CV to . If you have not received a response within 2 weeks your application was most likely unsuccessful.
Monthly Salary: Market related
Required Experience:
Manager
Key Skills
- Business Development
- Cement Plant
- Business Support
- Data Analysis
- ASP
