Customer Success Manager
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
At The Energy Year we provide high-level intelligence insights and connections across the global energy sector with a presence in the Middle East Africa Latin America and Europe. Our mission is to support the growth of the industry through strategic partnerships and tailored market knowledge.
We are seeking a Client Success Manager to strengthen relationships with our global client base and ensure that they receive the highest level of service and value from our work.
Tasks
- Establish maintain and develop strong relationships with existing and new clients.
- Act as the primary contact point ensuring smooth communication and timely delivery of reports and services.
- Identify opportunities to enhance client engagement including upselling and cross-selling of additional services.
- Maintain accurate records of client interactions through CRM tools (HubSpot or equivalent).
- Support the COO in client management and strategic business development initiatives.
- Proactively identify and approach new clients in line with company objectives.
Requirements
- Proven communication and interpersonal skills. A high level of English is mandatory.
- Experience in client management sales or business development.
- Strong organizational abilities and attention to detail.
- Proficiency in CRM tools is an advantage.
- A proactive mindset and ability to manage multiple priorities.
Benefits
- An opportunity to work at the intersection of the global energy industry and international business.
- A hybrid working model with flexibility for remote work.
- International exposure with leading energy companies worldwide.
- Growth opportunities within a dynamic and expanding global organization.
oin us at The Energy Year and help shape the future of global energy relations.
Apply now:
Only shortlisted candidates will be contacted.
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
