Senior Operations Associate Italy

Bird launched micromobility. Now were shaping its future.

Were Bird and were on a mission totransform the way the world moves one ride at a time. Our products services and people share one common goal: to make cities more livable by empowering people and communities everywhere to move freely discover new possibilities and create a cleaner more connected future. To cleaner air. To calmer streets. To cities built for people.

Who We Are

Bird is a global leader in micromobility dedicated to shaping the future of urban movement. Our cleaner affordable and on-demand mobility solutions are available in over 200 cities worldwide.

We take a collaborative community-first approach to micromobility. Bird partners closely with the cities in which it operates leveraging our experience and safety-first technology to help them meet theirshared mobility and climate goals and provide a reliable affordable and responsible transportation option for people who live and work there.

Our award-winning electric vehicles have empowered more thaneighty-seven million rides in cities around the world and helped riders take carbon-free trips in more than 200 cities globally. And our teams are constantly pushing boundaries and challenging the status quo in pursuit of a brighter future.

Job Summary

We are looking for a highly motivated and experienced Senior Operations Associate who will own our multi-city business across Italy with the goal of quickly scaling BIRDs operations across the region. This individual will oversee operations in Italy and quickly scale our business in the region and in our cities. This role is essential to ensuring smooth operations vehicle management vehicle deployment strategy and field activities. The ideal candidate is action-oriented hands-on and driven by data-informed decision-making to enhance operational efficiency and rider experience.

Responsibilities

• Develop and execute a market strategy to drive ridership revenue and operational excellence.
• Continuously drive operational improvement through world-class supply management.
• Partner cross-functionally with other members of the Bird team to measure the impact and efficiency of our projects and experiments.
• Have the ability to both plan and execute projects of varying urgency and scope with minimal guidance.
• Effectively communicate with team and cross functional stakeholders through reporting and regular working group meetings.
• Be a hard-working multitasker supporting teams in multiple locations. Youll be one of the go to people when the business requires solutions to fire drills.
• Oversee daily fleet operations ensuring optimal vehicle performance efficiency and safety.
• Monitor and analyze operational KPIs using data insights to drive continuous improvements.

Must Haves

• Bachelors degree from a competitive university in Industrial Management Supply Chain Management Business Administration or a related field (or equivalent experience)
• 3 years of professional experience in project management technology supply chain high-growth operations or startups
• Demonstrate an entrepreneurial mindset utilizing project management and analytics expertise to independently own and execute projects with a high degree of autonomy
• Exceptional Communication in English and Italian
• Willingness to travel up to 20%

Why Bird Matters

Every time you hop on a Bird youre helping build a more livable city. We focus on four core pillars that reflect the impact of every ride:

• Freedom: Were the bridge that connects you to every experiencesimple convenient and stress-free. We give you the freedom to move without limits.
• Exploration: We turn everyday trips into memorable experiences sparking discovery and wonder as you connect with the world around you.
• Community: Taking a Bird is an act of citizenship. We create a sense of belonging and unity knowing that the richer our communities become the richer our lives become.
• Sustainability: Our electric vehicles reduce gas-powered car usage and lower carbon emissions. We enable responsible choices creating tangible impact and driving progress toward a cleaner future.

Culture at Bird

Were an ambitious smart and open-minded team that is passionate about our mission. Each day is unlike the last as were constantly moving forward challenging each other and working together to create the future of micro-mobility.

Perks Up!

We want you to succeed and thrive here so we offer a few sweet perks:

• Plenty of time off to relax and recharge plus a wellness resource to help you wind down.
• A work-from-home stipend.
• An employer-paid healthcare package.
• Of course Bird ride credits to get you where you need to be!

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds experiences and perspectives encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions.

For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race color religion sex national origin age disability veteran status or genetics and we are dedicated to providing an inclusive open and diverse work environment.

Sound like a place youd like to work Sweet. Lets chat.

#LI-Italy

Required Experience:

Senior IC