HR Business Partner Italy, DACH & Nordics

Join our Movement and Champion Restaurant Culture!

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe we connect the broadest community of loyal diners with the worlds favorite restaurants. Powered by innovation and a deep passion for the restaurant industry we create unique dining experiences across 11 countries.

Were part of the Tripadvisor Group and proud to be building a diverse people-first culture where respect ownership growth and better together values thrive.
If youre passionate about food technology and making a real impact your seat at the table is ready.

Discover life at TheFork

What you will do:

As part of our international People team you will support our HR function and business leaders across Italy DACH and Region North (UK Netherlands and Sweden) by building strong partnerships and providing hands-on support on day-to-day people matters with a particular focus on Employee Relations. Working closely with managers in these locations you will help ensure a fair consistent and compliant employee experience.

• Act as a first point of contact for managers and employees on HR policies procedures and employee relations topics.
• Support the management of employee relations cases including performance management probation reviews conflict situations sickness and attendance matters and disciplinary processes with guidance from senior HR colleagues.
• Collaborate closely with the Learning & Development function to cascade global initiatives and translate business needs into targeted development actions
• Ensure accurate documentation timely follow-up and compliance with internal procedures and local labour regulations for the countries in scope.
• Work closely with external legal advisors on employee relations and employment law matters including disciplinary actions dismissals and mutual separation agreements.
• Support managers in preparing for sensitive conversations by providing guidance context and recommended approaches.
• Partner closely with HR Service Delivery to deliver a consistent and compliant employee experience across the full employee lifecycle (onboarding offboarding job changes and leaves of absences).
• Provide day-to-day HR guidance on performance expectations goal setting development planning and compensation-related topics.
• Support organisational changes and team adjustments in collaboration with managers and senior HR stakeholders.
• Contribute to streamlining HR processes and updating templates workflows and documentation.
• Support local and global engagement initiatives surveys and follow-up action plans with the business.
• Act as a culture ambassador embedding TheFork values in everyday interactions.
• Support leaders and teams in fostering an inclusive respectful and equitable work environment by promoting ED&I principles and addressing non-inclusive behaviours.

Who you are:

You Must Meet These Critical Qualifications

• You bring a minimum of five years experience in an HR Business Partner or equivalent generalist role on a European scope.
• You are fluent in Italian and English (C1).
• You have an educational background in HR Industrial Relations Psychology Law or a related field or equivalent practical experience.
• You have strong knowledge of Italian labour law; exposure to DACH UK Swedish or Dutch labour law is a plus.
• You have proven experience managing employee relations topics in complex or fast-paced environments.
• You are a confident and credible communicator who builds trust easily and enjoys partnering with managers across different functions and cultural contexts.

You Can Impress With These Additions

• Prior experience in HR Operations or Service Delivery environments.
• German language skills.
• Exposure to tech professional services retail or field-based organisations undergoing change or growth.
• Experience supporting organisational changes or departmental reorganisations.
• A naturally curious mindset with a genuine interest in employee experience engagement and continuous improvement.
• A proactive adaptable approach with the ability to manage competing priorities with composure and sound judgement.

What we offer you:

An awesome team

A permanent contract

Flexible working environment (2 days home office per week up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

Competitive fixed salary and bonus

Lunch vouchers available for each working day

International teams and a multicultural environment spanning 10 offices across Europe

Highly inclusive working environment

Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities family support travel etc

Continuous learning and development programs

Free access to the Calm app to help you build resilience wherever you are in your mental health journey

Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

Health insurance fully covered by the company

Life & Disability Insurance at no cost to the employee

Welfare allowance school costs elderly care babysitting costs transportation travel leisure

Amazing offices with dining coffee points and leisure area

Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability age socio-economic & cultural background ethnicity faith gender gender expression gender identity ideology national origin race sexual orientation marital status or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork we want you to bring us your unique perspectives and experiences so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application interview or participation in the selection process due to health conditions or disability please direct your inquiries to Our HR team will review the request and respond accordingly.